Question about Lexmark Printers & Copiers

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My printer is not communicating with my computer. I just got a new computer and I have tried restarting my computer and unplugging the usb but nothing works. I need to know what i can do to get my printer to communicate with my new computer

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As it is a new computer, have you tried uninstalling the printer software and start again. install the software as you did the very first time, this may clear any incompatible issues you may be having. remember to use the uninstall program which should in the same folder as the printer program (usually C://Program files) and then look for the lexmark folder. once you have fully uninstalled, reinstall. alternatively, insert your install disc that came with printer, select set up and you may be offered options of Modify, Repair or Uninstall.
hope this helps

Posted on Sep 21, 2008

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When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
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  • Restart the computer.
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