Spt 1800 won't HotSync after reset. Getting the following message: The connection between your handheld computer and the desktop could not be established. Please check your setup and try again. Device is in the cradle and connected to PC via Belken USB Serial Adapter. It worked fine for years before the reset. I thought I was doing a soft reset but all my data is gone so it must have done a hard reset.

SOURCE: Cannot establish connection with desktop.

My problem was resolved by uninstalling Palm Desktop, then then reinstalling it. First, I had to make a copy of my Palm folder to make sure nothing was lost. Then uninstall Palm Desktop, reinstall it off the CD, and synch. And because I use Chapura Pocket Mirror XT as the interface, I had to reinstall that as well and then resynch. While talking with the Palm representative cost money and was time consuming, it was ultimately the best option. It also left me with duplicate entries which I had to clean up, but at least I'm back to synching again.

SOURCE: I am unable to HotSync and cannot load HotSync manager

I reinstaled the Palm Desktop again it worked....

SOURCE: spt 1800 hand held - fatal exception error message

It needs internal hardware repair. I have done thousands. Send your number, if you think you would like to have them repaired. Thanks

SOURCE: Hotsync

I am having the same issue and can't find the solution anywhere online.