Machine had been giving E20 error code - filter cleared and it re-started ok. When wash was in progress - jammed at rinse stage and all lights came on (except spin speeds) and humming noise and nothing works. Drained water through drain tube, emptied machine and unplugged but when plugged in again all lights still on (except spin speeds)humming noise and machine won't do anything Please help.

E20 is a general error code to get to the real problem try this.. Reading ErrorCodes 1. Wake the washer by pressing any button. 2. Wait 5 seconds. 3. Press and hold

E20 is an error code for drainage failure.



Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.



You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.


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E20 is an error code for drainage failure.

Check where the appliance drain hose connects to the house drains for a blockage.
If it's onto a spigot under the sink, take them off and check both for a blockage.
If these are ok then it's likely to be a blockage in the pump.

You'll need to drain the water out manually.
Put a shallow dish below the filter and slacken the filter.
Tighten it to stop the flow of water while you empty the dish.
Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.
Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.
If you do, fit the filter and try the machine again.

Thanks for using FixYa - a 4 THUMBS rating and positive testimonial is appreciated for answering your FREE question

E20 is a draining error.

1. First, try to reset the machine to factory settings first by setting cycle selector to off position for 5 sec, then to spin for 5 sec, then back to off for 5 sec, and then to spin. The machine should reset allowing you to select the drain cycle and get the water out of the machine then run a spin cycle to clear any remaining water before you unscrew the filter to clear it.
2. Next, you need to take the filter out at the front, bottom right, of the machine, empty it of all lint and replace it. It may have water trapped in so be ready to soak up excess liquid! Also, make sure when you put it back in you have tightened it enough to avoid leaking but not too much that you cannot get it back out.
3. If this doesn't fix the problem, check your drain pipe hoses to make sure they are not kinked and flush them out.
4. Last but not least, replace the drain pump.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

does not drain,does notspin drum not turning,belt intact,shown e20 at one stage,is this the motor?

E20 is a general error code to get to the real problem try this..
Reading Error Codes 1. Wake the washer by pressing any button. 2. Wait 5 seconds. 3. Press and hold the START/PAUSE and CANCEL buttons simultaneously. As long as the buttons are held, the failure code will appear in the display as an “E” followed by two numbers, a number and a letter or two letters. The control will beep and the Door Lock, Wash, Rinse, and Final Spin indicator lights will flash. let me know what code come up... hope it helps

E20 is an error code for drainage failure.



Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.



You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

error code 1 is usually not heating it will progress through rinse as heat is not called for, when moves to heat stage will stop at that point inexpensive part to replace.

Plug off the mains. First drain out all your water by lowering the exit hose into a bucket or drain. You have to look for screws below the front kick-panel, the panel comes down & out. The pump is on the right side. Be prepared for dirty water. Inside the big flexible tube (coming from the tub bottom) is the filter, be prepared to find all sorts of junk here, clean out. Examine your pump also, clean out the impeller. Carefully refit all. Your machine would be fine. Don’t wait for the machine to jam to look into your filter.