Question about Facebook Social Network
My password wasnt working for some reason so i clicked the link to send an email to reset my password..so I go to my college email, then i realize the email account has been disabled since i am not longer a student there. I try logging in with my original password to facebook since i remembered it, and it wont work. Now i cant get the email facebook sent me with my new password. I havent been able to log in for a week now and after 3 messages to them, still no response.. WTF gives?
I HAVE FOUND A SOLUTION!!! (Please pass this on) I was unable to log into my FB account for @ 6 months. My password was changed and when I clicked on the link to fix it I would never receive the email to reset the password... countless emails to facebook Support, with no reply.. I found out that Facebook is a member of TRUSTe Simply go to their website and fill out a claim against facebook, (read the faq at TRUSTe first) You have to clearly state in your complaint why FB is violating your online privacy. TRUSTe will give FB 10 days to reply and fix your problem. (I had an ACTUAL person from FB contact me and fix my problem within 7 days!!!!! A MIRACLE!! LOL PLEASE PLEASE PASS THIS INFO ON!! I know there are 100's of us out here in the same boat, It is frustrating and heartbreaking to lose all access to your friends and private info!
Posted on Feb 19, 2010
For all problems dealing with facebook I suggest you talk to a human being directly.
Facebook customer service 650-853-1300 Palo Alto, CA 156 University Ave., Suite 300, Palo Alto, CA 94301.
Posted on Oct 14, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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