I have had this machine for many years, and now it is giving me black lines across the copies that it is printing.Is there a simple cleaning method that i can use to clean the platen, or teh machinery inside, or do I have to have the machine professionally cleaned? And if I need a professional, can you recommend one in my area (Chapel Hill, NC 27516)
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if you can clean the black line with a cloth, than you need just to replace the cleaning blade, but if the black line is not removing without a cloth, then you need to replace the opc drum and the cleaning blade or both blades, some machines of this type have only one cleaning blade but some have two cleaning blade.
minimise this problem by creating half prints ie; whilst making a copy, open the front or side cover or even off the machine and than remove the jammed copy from within the machine to determine whether the mark is on the copy and drum itself. If it is than the probable cause would be the cleaning blade.
It probably has several issues - optics dirty, and drum, and blade failing. I would also imagine that even the Solid "blacks" aren't as black as they could be, and that would be the developer. This machine is in the 17 year old range, and I wouldn't spend dime on it
does the line only show up when making copies from the adf or both when you put it on the glass. if only when thru the adf the **** glass is dirty. that is the glass that is only about an inch wide. be carefull of the two pieces of tape that are on both the front and back of that glass they fall off easly.
I don't think it is anything to do with the toner cartridge as this doesn't put the toner on the page seems to me that the drum unit is faulty either the cleaning blade has failed or the charge roller. Best thing to do is call a service engineer or copier company that deal with Richo or Rex Rotary.