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The loud clicking noise is either the toner cartridge or the paper feed.
If the jam occurs in the drum and toner cartridge then I recommend changing the toner.
If the paper is not being fed at all then you need to have the paper feed kit replaced.
Your image scanner is bad. Try making a copy....if it comes out black but your incoming faxes are fine then your image scanner is bad. You can also print a report from the machine and it should come out fine.
The image scanner is the part that scans your originals before faxing them out or making a copy. There is a light bar that lights up when scanning. Either that light bar(l.e.d. array) has gone bad or the scanner itself is bad. If this is the case it is probably going to cost more to fix than the machine is worth. You could buy a new machine for what it would cost to fix.
Good Luck and Thank You for using Fixya.
Sounds like you may need to clean the optics. Open up the area where you insert the original to copy, there you will find a small long glass that needs to be cleaned, I would suspect there is white out on this causing you lines or it may just be dirty.
How is the copy when you try to just make a copy of something? If it copies good, then it might be the senders machine.
If when you make a copy, and the copy is blurred, then it is probably your ribbon/ink cartridge.
If it is the cartridge, just replace the cartridge, and you should be good to go.
Hope this solves your problem. Good luck. Mac =)