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F28 means your washer is locked and not unlocking. To unlock your washer take off the bottom access panel by removing the 3 bottom screws. Reach up near the latching assembly & attached to the door latch is a little plastic pull lever. Pull down on this lever and open the door. Unplug your washer for 60 seconds and plug your washer back in. If the error re-occurs you need to replace your door lock. Click if helped.
This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier. 2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose. 3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located. 4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
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f-28 was flashing on my washer for the longest time, first i had read that my heating element had gone out which was false, my washer still produced the steam and heat prior to error code f-28 then shutting down.The 2nd thing i read was F-28 meant the locking switch on the door was going bad which again was false, my washer would lock and unlock allowing me to feed more clothes. So i took it upon myself to remove the lower cover clean and was my RINSE filter which at that time I discovered the DRAIN tube was pushed against my wall not allowing enough water to flow out on my washers RINSE & SPIN cycle.
If you have this problem I would recommend following your service guide to trouble shoot the RINSE FILTER & DRAIN PIPE. The washer motor spins so fast that the washer itself need to drain the water out 10X's faster then a regular standard washer!
Hope this helps cause it did for me and saved my wife and I alot of money in repairs!
"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2. 2.Check the drain hose to make sure it is not kinked or clogged. 3.Check the electrical connections to the pump and ensure the pump is running. 4.Remove the drain pump filter and check for foreign objects and/or debris.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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F28 means your washer is locked and not
unlocking. To unlock your washer take the bottom access panel off by removing
the 3 bottom screws. Reach up near the latching assembly & Attached to the door latch is a little plastic pull lever.
Pull down on this lever and open the door. Unplug your washer for 60 seconds and
plug your washer back in. If the error re-occurs you need to replace your door
Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.
brand new and you changed the latch mech.? door latch or lock asm.? DU is door unlock error, it tried to unlock and cant. usually replace lock asm (inside machine) for this problem. may have latch out of alignment.