Question about Kenmore 62872 Electric Dryer

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Question about kenmore dryer

Hi I have a kenmore and a little while ago it stopped drying cloths while it turns the clothes just dont get dry. We think it has something to do w/the heating element I have the model #417.84092500, its only about 3 years old, I hope I dont have to replace the control panel that is really expensive, but basically I took it apart pulled the drum out tested the charge of the wires it seems to be good... I dont know what to do from here please help!

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Most heat related problems associated with long dry times are contributed to clogged ventilation. A dryer needs proper air flow to dry efficiently. If the external ducting is clogged, this will cause the internal heating circuits to actually overheat to the point of failure. If your dryer is heating, but simply taking a long time to dry, I would recommend a thorough cleaning of all ducting.

An easy way to determine if you have restricted air flow somewhere is to simply remove the vent house from the back of the dryer and attempt to dry a load as you normally would. The air flow coming from the dryer should be forceful and warm (about 140 degrees F on most dryers). If it is, I would begin an inspection of your ducting from the point where it enters the wall, to where it exits your home. Rule of thumb: The SHORTER and STRAIGHTER the vent ducting, the BETTER. If you have ventilation that runs up the wall and into an attic, runs under a crawl space, or has excessive bends or kinks, all of this can contribute to creating chokes points where lint can accumulate and cause more resistance on the blower. In a nutshell: it reduces the dryer's efficiency.

If the air flow coming out of the dryer is weak, you need to inspect the internal ducting where the blower fan is. If the air flow is cold, you more than likely have a blown thermal cut-out (safety thermostat), or heating element. On your model dryer, the heating element and TCO are located behind the drum. If both components are good, you should be able to see the element glowing through the holes in the back of the drum and feel heat.

Read through the advice I've given and let me know what your symptoms are. Hopefully this is just a simple air flow problem. NOTE: DO NOT run the dryer for extended periods (meaning days or weeks) with the vent hose off. This will cause the humidity level in your home to increase, along with the temperature. Which can lead to mildew. I hope this information is helpful. Let me know if I can be of further assistance.

Posted on Sep 21, 2008

  • Jeff Rockwell
    Jeff Rockwell Sep 22, 2008

    "Thanks for Trying"? The last paragraph I asked you to read through the advice and let me know what your symptoms are. That way we exchange information to try to resolve your problem. All dryer heat related problems are not alike. That's why is is necessary to ask for specific information and give preliminary advice to ensure the problem is not a simple installation or cleaning issue. I generally stop giving further advice once the solution is rated negatively.

  • Jeff Rockwell
    Jeff Rockwell Sep 22, 2008

    If your dryer is NOT heating at all, you probably have a failed safety thermostat or heating element. They both are located behind the drum. You will need to remove the dryer drum to get these components. Of the two, I suspect the safety thermostat is blown. This component acts like a fuse and commonly blows if the dryer overheats. If it blows it must be replaced. Since you mentioned the lint accumulation, you may have overheated your dryer.


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Posted on Feb 09, 2014

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I cannot respond for some reason it will not let me log in I didnt say thanks for trying I have been trying to log in and let you know that basically it did have alot of lint in the system we cleaned it out now today i have to go through the task of putting it back together which will take hours my grandfather even took apart the control panel

Posted on Sep 22, 2008

  • majstikle971 Sep 22, 2008

    We tested everything and only the timer was the only thing that didn't show a charge


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