Question about HP Officejet 5610 All-In-One InkJet Printer
Color images printing in black and white only is a very common problem but not (usually) the other way around. My first guess is that you still have ink in your color cartridge but your black ink cartridge is empty. Usually, you'll receive an error message on the panel of the printer letting you know this, so you might want to have a look. Also, you can open the printer and have a look at the cartridges to see if the black one is empty. If it is, just replace it with a fresh one.
Having said all that, HP.com has a web page that can help you troubleshoot the problem:
Hopefully, this is a simple fix. Good luck.
Posted on Oct 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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