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they will play fine if you download Apple's Quicktime to play them back. For some reason Windows media player wont let the sound work. If that does not work, download a program called Ac3Filter. its free and makes Wondows media play those files. I have the Env3, Need anything else, just im me., bsujosh1980 on Yahoo mess.
Most likely, you are trying to download a video format that the iPhone cannot play. The iPhone can only natively play a certain type of video, MPEG4. Video files that the iPhone can play will typically end with .mp4 or .m4v. If the video you are trying to play does not have either of those extensions, then it will not play.
when you changed the file name did you change the name beyond the dot , for instance ,family movie.3gp to family movie
Its seems like you have lost the file extension ,just re type the name to whatever.3gp..