Question about Panasonic Lumix DMC-FZ30 Digital Camera

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Urgent - camera picture not showing on led or veiwfinder and can't turn off backlight

Hi, i have an panasonic dmc fz30. im on holiday for another week and really want to take photos, but today it just stopped showing the picture via the led screen or the viewfinder. it is just black whatever mode i put it onto apart from video mode, which is weird as i thought it might be that the connections have gone between lens and camera, but if it is working in video mode then i dont think it has. ive not dropped it and been very careful not to leave it in the sun. ive had it 3 years almost and have never had any other problems with it.  the really weird thing is that i got the lens to work again briefly this afternoon. well, to be honest it wasn't me, it just did after half an hour of frustrated trying. but it STILL wouldnt take proper photos because the backlight function was forced on in ALL modes (except video again) and i couldnt turn it off in the usual way, to be honest ive never used it, i had to read the manual online just now to find out how to do it. the manual also was no help to me about the black screen / viewfinder. it had ridiculous 'troubleshooting' questions about dirt on the screen and things! i'm not that dumb!  anyway, the backlight icon (little corner sun) goes on of off but the text saying 'backlight' is still written in the bottom right of the screen whatever its set to, and pictures all come out whited out in every mode, manual, auto, shutter priority etc... please please could you help me? i really hope it's not the begining of the end, i love my camera and use it a lot for work and leasure, i certainly cant afford another one! thanks so much, hope to hear from you very soon, kim

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Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras AV cable, and turn the camera on in picture review mode. Have no idea why this would work, except that quite a few people have reported some success with it.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.

Hopes this may help you;

Regards,
VOTIT

Posted on Sep 21, 2008

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