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Kenmore Elite HE 4 Electric Washer won't start with button pressed

When I set the load type then press the start button, occassionally my washer will just make a faint noise, but not the louder clicking noise associated with locking the door. An error code does not appear, it just won't start. I'll cancel out and come back later, sometimes starting without any other issues, but like today, I just can't get it to start/lock door. I've got laundry piling up and don't know if there is a quick fix or if I should schedule a technician. Any thoughts? Thanks in advance, Leslie

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Hi cds5,
Welcome to fixya.com
I'm Huum,
Try this fix.
It may reset the system.
1.pull the plug out for 5 minutes, or if you can not reach it you can turn it off at the breaker. Then after 5 minutes plug it back on. rebooting it like this sometimes gets the kinks out and resets it.
2. if not then it sounds like the door switch may be faulty.
how old is the unit?
bless you , Huuum
Please do not forget to leave a rating.
Thank You,

Posted on Sep 22, 2008

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How do i get the control lock button to turn off?


There is a button on the control panel with a marking under it that says "Press and hold for 3 seconds to lock/unlock control". Look for the said button then press and hold it for 3 seconds or until the control lock light turns off. The button is usually the Auto Dry Level button for Kenmore Elite dryers and the Drain/Spin button for Kenmore Elite Washer. Whirlpool Duet Washers and Dryers use the End of Cycle Button to lock and unlock the control.

Sometimes the problem is due to electronic glitch and unplugging the machine for at least 30 minutes may solve the problem. But if the control cannot be unlocked by pressing and holding the button specified above or by unplugging the machine, the control panel electronics may need to be replaced.

Dec 21, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Whirlpool duet dryer is stuck on control lock mode. Have tried pressing the end of cycle button for several seconds and control lock button stays on....dryer won't run.


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#!#!

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1 Answer

Whirlpool Duet Dryer Lockout function stuck


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

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This symptom indicates a stuck key on the user interface control board.
Replacing this control board would most likely fix this type of problem.
The part number for the user interface for this model is 8564374.

You can order this part from www.SEARSPARTSDIRECT.com

The procedure for replacing this control board is shown in the images below.

NOTE: You should only attempt this procedure if you are completely confident in your technical ability to safely execute the process.
Follow electrical safety guidelines. Unplug the washer before accessing internal components.

Before buying any parts I suggest you access the interface ribbon and disconnect it and then connect it back and see if there is any improvement.

You might also remove the interface from the console and check the console for any stuck buttons.

Remember to unplug the washer first.


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http://media.fotki.com/1_p,sqrbbsbrrbwrbdtxgtqsskgwtqkq,vi/kbqtdwdswxkbswddwbg/1/1303472/5961857/image23056img-or.gif



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

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The he4t I have reference to does not have a "F" code error. Most of the codes are two digit, PF, F1 to F9 etc.
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InMrFixIt

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