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Mac os x won't eject disk

We have been convinced that the disc in the computer is stuck or otherwise someone put in a clear plastic disc. If you can at all please help

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  • silvanaclick Apr 29, 2009

    my mac pro tower wont even read the cd. then spins and spins. I can only eject it by putting it to sleep and inserting a paper clip in the emergency eject hole. i want to read my cd. it has very important photos on it.

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  • 18 Answers

Shut down the Mac, and then start it up again, holding the primary key of your mouse down. That commands the Mac to eject any discs. It should work just fine. 

Posted on Sep 26, 2008

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Ejecting a Stuck CD in Mac OSX


  • First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
  • If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
  • Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

Sep 17, 2010 | Apple iMac G4 Desktop

Tip

Reset your Apple's Original Admin Password.


Resetting the original administrator account password Follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below.
  1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
    Choose a language, click the arrow button to continue,
  2. Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.
    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.
    Note: The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
    Select your Mac OS X hard disk volume.
  3. Select the user name of your original administrator account.
    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.

    ht1274_leopard.png
  4. Enter a new password.
  5. Click Save.
  6. Click the red button in the upper left corner to quit the application.
  7. Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
  8. Click Restart.
After following these steps, you'll want to also follow the steps in this article.
Mac OS X v10.6: Resetting the original administrator account password on a Mac that has no optical drive
These steps require a second computer that has an optical drive.
Note: If the second computer is a Mac, make sure Mac OS X v10.5.3 or later is installed. If the second computer is a PC, make sure the DVD or CD Sharing Update 1.0 for Windows is installed.
  1. Open "Remote Install Mac OS X" from the Utilities folder.
  2. Follow the onscreen instructions.

on Feb 10, 2010 | Computers & Internet

2 Answers

I inherited this computer and don't know the password. How do I reset it?


  1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
  2. Choose a language, click the arrow button to continue,
  3. Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.

    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.

    Note
    : The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
  4. Select your Mac OS X hard disk volume.
  5. Select the user name of your original administrator account.

    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.

  6. Enter a new password.
  7. Click Save.
  8. Click the red button in the upper left corner to quit the application.
  9. Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
  10. Click Restart

Aug 30, 2010 | Apple iMac 17" Desktop

1 Answer

How do iget the bloody door open tp insert disc


Mac OS 9.2
  • Press the Eject key on Apple Pro Keyboard
  • To open the second optical drive on a Power Mac G4 (Mirrored Drive Doors) computer, press Option-Eject on the Apple Pro Keyboard.
  • Open the Eject application found in the Eject Extras folder. The Eject Extras folder is located in the Apple Extras folder on the CD.
  • Click the iTunes eject button (see Figure 1).
  • Hold down the mouse button when you hear the startup sound as the computer restarts.
  • Start up from Mac OS X and customize the toolbar with an eject button.
Mac OS X
  • In the Finder, Choose View > Customize Toolbar. In the window that appears, drag the Eject button to the toolbar, then click Done. Select the disc you want to eject in the Finder window, then click the Eject button in the toolbar.
  • Press the Eject key on the Apple Pro Keyboard.
  • To open the second optical drive on a Power Mac G4 (Mirrored Drive Doors) computer, press Option-Eject on the Apple Pro Keyboard.
  • If you have a keyboard without an eject key, press F12 (under Mac OS X 10.1 and later). Note: You must press the F12 key longer to prevent the tray from accidentally opening.
  • Click the eject button in iTunes (illustrated in Figure 1).
  • Hold down the mouse button when you hear the startup sound as the computer restarts.
  • Start up from Mac OS 9.2 and follow the options in the section above.

Aug 18, 2010 | Apple eMac G4 Desktop

1 Answer

APPLE IMAC G4 - TRYING TO INSTALL OS WITHOUT DISK EJECT BUTTON


Reastart the iMac and at the same time hold down the mouse left click button. If that does not work.
  1. Restart the computer.
  2. Immediately after the startup sound, press and hold the key combination Command-Option-O-F.
    Note: The Command key has the Apple and (commandkeysymbol.gif) icons on it.
  3. Release the keys when you see a white screen that says "Welcome to Open Firmware."
  4. At the prompt, type: eject cd
  5. Press Return, then wait a few seconds. The disc drive should eject any disc that is present, and "ok" appears behind your command when the action is complete.
  6. Type: mac-boot
  7. Press Return.

Dec 11, 2009 | Apple iMac G4 Desktop

4 Answers

Disk won't eject on my iMac


Ok, I assume you have hit the eject button on the keyboard. Try dragging the CD icon on the desktop to the trash can. If that doesn't work, Shut down the computer and start up while holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared. Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism. Another option is to open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button. Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder. Another option is to Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray. Lastly if your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button. One of these should work.

Sep 03, 2009 | Apple Mac mini G4 Desktop

3 Answers

Computer freezes at grey screen


  1. Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
  2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
  3. Click the First Aid tab.
  4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
  5. Select your Mac OS X volume.
  6. Click Repair. Disk Utility checks and repairs the disk.

Aug 31, 2009 | Apple Power Mac G5 Desktop

2 Answers

Intel iMac won't eject a CD


When you boot up the System, hold down the mouse button (Left click if you have two buttons) and keep it held down. This will eject the disc.

Jun 08, 2009 | Apple Computers & Internet

1 Answer

G5 imac.. with leopard can not get past sign in


If you've forgotten your password, you can reset it with the discs that came with your computer:

  1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
  2. Choose a language, click the arrow button to continue,
  3. Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.

    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.

    Note
    : The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
  4. Select your Mac OS X hard disk volume.
  5. Select the user name of your original administrator account.

    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.

    ht1274_leopard.png
  6. Enter a new password.
  7. Click Save.
  8. Click the red button in the upper left corner to quit the application.
  9. Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
  10. Click Restart.

Dec 29, 2008 | Apple Power Mac G5

1 Answer

The dreaded question mark???


It sounds as if your hard drive is damaged and is not mounting. As you are running OS 9 I suggest using Norton Systemworks and run it's disc repair facility Disc Doctor. This will make repairs to the hard drive to allow it to mount. (Unless the disc is too badly damaged). If this is the case you will need to replace the hard drive and re-install all your system and applications. If you haven't backed up your info, the damaged disc can be scanned and your files saved by a computer repair shop.

Dec 27, 2008 | Apple Power Mac G4 Cube Desktop

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