Question about Tomtom GO 910

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Thanks for the input.

This is Evan from PA

Thanks for your response. I try charging it overnight with a brandnew charger i just bought from tomtom. The only thing I can think of is there is problem with the metal contacts on the tomtom or the male end is not working properly because I have to put pressure on the tomtom and the mount for it to charge soon as i let go it stops charging. wonder If I broke or ment the male end when disconecting the charger/mount.

Evan Reichley
Harrisburg

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  • 158 Answers

Hi, Check the photo below to see if your plastic lugs are in good condition . If they look OK then it is possible you have a bad contact to the pins or maybe even a bent pin. be careful though as the contacts are very easily damaged if you go prodding around.


Thanks for the input. - 8d061f4.jpg

Posted on Sep 21, 2008

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1 Answer

TomTom GO 910 won't turn on.


Two possibilities:
- if someone has used the wrong charger, and connected it to a 12V supply, the mainboard may be damaged. In that case, you need a replacement.
- the battery may be discharged. Even if the green light is on, it doesn't necessarily charge up. Try pushing it hard onto the mount for a few minutes, then see if it will turn on.

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I have had this charging overnight but it won't charge. What should I do?


Hello Friend,
It depends on what you mean by charging overnight.
1. When you connect the charger, it shows on the phone that it's charging but after a while if you unplug the charger, it's still not charged: if it's the case, that means the battery is dead and needs to be replaced.
2. When you connect the charger, it doesn't show the phone charging: in this case it can be the charger brocken or the phone charge connector is faulty. you can verify that by moving the charger connector a little bit and see if it will start charging, if not you can try with another charger. if it doesn't charge even with another charger, at this time i will say for sure that the phone charge connector is faulty and needs a repair.
Best Regards,

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Something similar happened to me. I finally gave up on my wall charger and tried connecting my PDA to my computer and pressed reset button several times. I left it connected overnight and It was working by the next morning. My guess is that my battery was completely drained and my wall charger quit working.

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Thanks for your response. I've bought the new house charger now its time to go to ebay for the the new car mount. Tomtom doesn't sell car mounts for the go 910 I guess you can say they are obsolete. I...


HI,

Of course you can also look out for any faulty units that come with the car mount. Keep the mount then sell on the faulty TomTom. You can also look for them for other models , such as the 710 etc as the mounts are the same. I havnt had an FM unit through my hands so can't really comment other than I suppose it does what it says on the tin. Certainly a much bigger expence just to transmit sound to your car stereo . I suppose it's good for those who don't have an MP3 player fitted as it then gives them option of playing MP3's from the TomTom through the stereo but if it's just for that then a proper car MP3 player ( very cheap now ) can be had for almost the same price as a TomTom mount !

cheers , good luck

Sep 24, 2008 | Tomtom GO 910

7 Answers

My Tomtom 910 is having charging issues.


Hi Evan,

The rubber bungs often come out but it doesnt usually effect the charging although the rubber bung is there to help reduce vibration when used with a mount in a car. I have had many 910's here in the past with the bungs missing but never had any problem with them latching into the mount. I would think your problem is either some other plastic part is worn or broken. However , if you feel that the problem is the bung then I would go with your instinct but you might have to find something else to fit in the hole as parts are not readly available for TomToms unless you buy a whole unit thats faulty to use as parts / spares. Im'e sure something could be made to fit possibly part of an eraser or similar rubber part. You might also be able to use a small rubber cable grommet or similar.
As far as I know , it isnt possible to get a virus on to the TomTom as such but it is possible to get corrupted data on the hard drive ( or SD card with other models ) especially if you download things such as voices etc. I have had TomToms here were owner has downloaded comic voices and the files have caused very strange things to happen with the TomTom. I even had one where a voice file was making it look like the screen was damaged , so , your'e correct in thinking that way. In your case though , I doubt if the dowloaded voices have effected the charging , its more likely the poorly fitting mount thats casuing your problems.
If you manage to get the green light on ( this only shows power is going to the TomTom , it does NOT confirm charging ) then leave it for a few hourse before attempting to turn the TomTom on as that will ensure a resonable amount of charge especially if you battery is very flat.

Hope this helps . ( please rate the above reply if you think its helpful in any way )

Good Luck

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2 Answers

My tomtom go 910 will not switch on it has the green light on at the top left when plugged into a charger but nothing turns on when pressing button for 2 seconds any ideas??


In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

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1 Answer

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