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Your GPS will "freeze" (i.e. stop and shut down) if / when the battery level is low on the TomTom. If you have plugged it in a power source to charge it and the battery indicator shows that it is fully charged ... and then, when you unplug it from the power source, it freezes after a short period of time, it is likely that the battery will no longer hold a good charge.
If it does that while the TomTom is plugged into a power source, it indicates that the battery does not hold a charge anymore.
If this is the case, you may wish to get the battery changed (at an authorized TomTom service center, or do it yourself ... after getting the appropriate replacement battery and the tools/kit, and instructions). Just remember to follow the (initial) charging instructions (after you get a new battery) ... to ensure that the battery will hold a good charge for a long time.
Or junk it and get a new TomTom.
First, check that the battery is properly charged. To charge the battery, connect your device to the car charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off button for 15 seconds and release the button when your device begins to restart.
Hope this helps.
Leave it on charge on the computer and if it does not still come on, then you try to fix it in another gps device and try to charge it on there, if it still does not hold a charge, then it means you will have to replace the battery, because the cells are weak and cannot hold a charge.
Mainly the problem with this tom tom one is that it comes up with this problem frequently. The solution to this problem is for you to reset your tom tom by holding the reset button for a while, after doing that, it will reset it and it will be able to receive signals.
Solution: Reset the tom tom by holding down the reset button for a while, it will reset it and then it will be able to receive signals once again.
To reset: check that your battery is properly charged, by plugging it for at least two hours, make sure the charging light is on. Then you press and hold the power on/off button for about 15 seconds, then it will restart the system for you.
Be sure to have your tom tom in a car or in a outside position where it can receive signals from the satellite.
This should do the job.
Hi, leaving the unit in the cradle exposed to the sun during hot days has been known to fry the battery causing loss of battery capacity. perhaps this could be your problem. I replaced the battery in my last GPS 4 times because of this before I analysed the problem. This will most likely be outlined in your user manual too. You might also compare the output capabilities between your blackberry and tomtom charger - it is entirely possible that you are starving the unit of a decent charge if the blackberry charger is not to the same current capacity as the tomtom charger.
look for a small hole on the outside case near the sd card reader. might need a paperclip or pin to poke the microswitch inside the hole. simply clicking the switch doesn't work, try holding it for 5 seconds then try to power up. Common problem with GPS devices, (my mio included) is after being plugged in for a long time, the battery life becomes nil and it relies upon the charger. Check tom to xl for further problem solving. google search TOM TOM XL won't power up.
Try recharging the battery in the car, and also at home with the USB cable. If you see that it does not hold charge in both case, then you may conclude that the battery is defective. You should compare the TomTom claims with the actual result.
If battery is defective, you should be able tp replace it. Go to the TomTom onlibe store.
you say its not holding a charge, but is it charging?
plug the charger in and make sure the light is on on the charger, then on the map screen, tap the screen where the satellites are. on that screen on the top right is the charge indicator. is it green and moving from left to right? if not, then its not charging.
try hooking it up to the home dock to your computer and check and see if its charging on the home dock.