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My friend has never deleted old messages from Outlook Express. We right clicked "Deleted Items", clicked "Empty . . ." and the program crashed. The program now crashes anytime she asks that a message be deleted. We've rebooted the computer a couple of times. ?

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Check the event viewer by going to start>right click my computer>manage ... click on the left pane whre it says even viewer and click on applications.. look for a red ballon with a white x at the time when your application crashed and double click on it (there may be a few of those if it has crashed before.. and not all of them may be about the the application you're troubleshooting.. so read a little bit on the error and see if it's related with your problem and post the information you see there. or google the error code.

Posted on Sep 21, 2008

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1 Answer

How do you empty the sentbox in incredimail?


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A: The 'Deleted Items' folder contains the email messages deleted from your other folders. It is recommended that you empty the 'Deleted Items'folder from time to time, to avoid the build up of old and unnecessary email, which may slow down your email environment.

To empty the 'Deleted Items' folder, simply right-click the folder and select 'Empty 'Deleted Items' Folder'. If the 'Deleted Items' folder is not emptied, please follow these steps:
  1. Right-click the IncrediMail Tray Icon (orange envelope), located in the lower right corner (near the computer clock), and select 'Exit'.
  2. Windows 2000 or XP users: Browse to the following location:

    C:\Documents and Settings\Your Profile(Logon Name)\Local Settings\Application Data\IM\Identities\{Long Number}\Message Store



    Windows 98 or ME users: Browse to the following location:

    C:\Windows\Application Data\IM\Identities\{Long Number}\Message Store
  3. Delete the 'Deleted Items.imm' and the 'Deleted Items.imh' files.
  4. Open IncrediMail. Next time you wish to empty your 'Deleted Items' folder, simply right-click the folder and select 'Empty 'Deleted Items' folder'.

Sep 29, 2016 | IncrediMail

1 Answer

I can't delete inbox messages in Outlook express. and it's locked up


If you cannot delete email in Outlook Express and the program crashes frequently the problem might be because of corrupt storage folders - typically, the Inbox and the Deleted Items. As you may know, the email program uses the Inbox to store all incoming email, Sent Items for the messages you have sent and Delete Items for the messages that have been discarded. Now if you cannot delete an email in Outlook Express the cause of your troubles might be faultly or corrupt Inbox or Delete Items folders.
Fixing these two folders is not difficult and for that we need to find out where these folders reside on the hard disk. In the Outlook Express program, go to "Tools" -> "Options" and move to the "Maintenance" tab. You'll find a "Store Folder..." button; click on it. This brings up a small window with the path to the storage folders directory. Use the left mouse button and click to select the entire path. Now right-click and choose the "Copy" option. Close the Outlook Express program.
Open the "Run" program from the "Start" menu and paste the full path (CONTROL-V or right-click -> Paste). The Outlook Express storage folders are hidden files. You may need to force Windows to show them. From the top menu, select "Tools" -> "Folder Options" and then from the "View" tab, check "Show Hidden Files and Folders". Now simply select the Deleted Items.dbx file and send it to the recycle bin. Don't worry; Outlook Express will create a new one when you start it again.
If you still cannot delete the email after manually removing the Deleted Items.dbx file, I suggest you do the same for the inbox storage folder. However, deleting that will also remove all of your store email messages. So first select and drag all the messages in a temporary folder (create on the Desktop); you can then drag them back to the inbox when you open Outlook Express again and it creates the inbox afresh.

Dec 03, 2010 | Computers & Internet

1 Answer

Emails not being received as message states file is full but it isn't


Hi,
The server might be full and not able to receive any more mail. You can open Outlook Express, click on "tools", "accounts", left-click on your account that's listed under "mail", click on "properties", click on the "advanced" tab, go down to the botttom under "delivery", then either uncheck "leave a copy of messages on server" or "remove from server" after so many days, or "remove from server when deleted from "deleted items"", whichever you prefer. Then click "apply".
Then you can make sure that your mail is being deleted from your 'Deleted Items" folder each time you exit Outlook Express" by clicking on "Tools", "Options", the "Advanced" tab, "Maintenance", make sure "Empty messages from the 'Deleted Items' folder on exit" is checked. Click "ok".Then close and reopen Outlook Express, and you should be able to receive your mail.
Please let me know if it helps.
Thanks

May 02, 2010 | Microsoft Outlook Express

1 Answer

My outlook 2007 has reached max size, I have deleted most archives, but nothing changes. This happened when I tried to download my hard drive


As archives are in a separate PST than your Mailbox (Inbox, Calendar, Sent Items, Deleted Items, Contacts etc), you may need to focus on this section to be reduced. Biggest culprit for used space is deleted Items. Empty this by right clicking and select Empty deleted items folder. Once empty, it is a good idea to archive messages in your Sent Items folder to another PST or Personal Folder. Once you have done these steps, right click your Mailbox Account (icon of House with a minus sign beside it - under All Mail items), and select Properties for "Your Mailbox Name" Click Advanced button, and click Compact now. This will compress your PST file, and remove any space once occupied by any moved or deleted messages. This process could take a while, and should not be interrupted.

Jan 15, 2010 | Microsoft Outlook 2003 for PC

1 Answer

My outlook 2007 delete box


Right click on deleted items this should delete the entire folder for you. If not open deleted items click on the very top message and then hit CTRL + A on your keyboard and hit the Delete key on your keyboard

this will also delete the items..

To delete a junk mail folder you simply right click on the folder and choose Delete.

May 26, 2009 | Microsoft Office Outlook 2007: Windows

1 Answer

I can't delite message on microsoft outlook it look like im overlod


Open you delete box that you wish to clean out,
select one of them then go to EDIT and select all. Once they are selected (highlighted) click on that big old red X at the top or hit delete on your keyboard. Than should do it.
Then here is a cool one...open outlook go to TOOLS->OPTIONS->MAINTENANCE, then place a check mark in the box on the first line that states: EMPTY MESSAGES FROM DELETED ITEMS FOLDER ON EXIT...
This way the machine takes out the trash and you don't have to. If you are one the retrieves deleted messages as a fail safe then this is not for you. Good luck my friend...

Apr 24, 2009 | Computers & Internet

1 Answer

Can not delete emails from outlook express


dear friend

i saw this probs in days of win 98

let me tell u what u have to do

if you wish to empty ur deleted items completely

1. create a folder in outlook named "temp"
2. goto tools-> options-> maintenance and see the location of stored folder
3. goto that location
4. close outlook express
5. delete the "Deleted Items.dbx"
6. make a copy of temp.dbx
7. rename copy of temp.dbx to "Deleted Items.dbx"
8. open outlook express again and delete the temp folder too
done....

if you wish to delete few files

just reboot the machine and and open the outlook express right away, now you might be able to open deleted items,
go ahead and delete the old mails

thanks


Apr 10, 2009 | Microsoft Outlook Express

1 Answer

Deleted messages showing up on laptop


In Outlook Express, click on "Tools" then "Accounts...".
Click on the "Mail" tab, then click on your Yahoo account, then click on "Properties".
Click on the "Advanced" tab. I assume that "Leave a copy of messages on server" is already checked. Put a check next to "Remove from server when deleted from 'Deleted Items'".
Before going on the road, empty your Deleted Items folder, and check for new messages.

Apr 05, 2009 | Microsoft Computers & Internet

2 Answers

Outlook express


dear fando,

This is usually down to a corrupt or over-full email inbox. Outlook Express is not very good at holding large amounts of emails especially if they have large attachments. I had a user this morning with a 2.5 GB inbox.

Backup/rename Inbox (C:\Documents and Settings\(User)\Local Settings\Application Data\Identities\{GIU}\Microsoft\Outlook Express\inbox.dbx -> inboxbak.dbx).
Close Outlook Express.
Open Outlook Express.
Outlook Express will have created a whole new Inbox.
Your email should now work.

Best wishes.

Jan 04, 2008 | Audio Players & Recorders

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