Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Paper Jam My computer keeps telling me there is a paper jam, but I already cleared the paper jam and pressed okay. I've restarted both the printer and computer several times, but everytime I try to print, the print monitor tells me there is still a paper jam.

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  • 13,433 Answers

Try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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We have a sp 3250 all in one printer. We had a paper jam. We removed the paper jam and now the printer is telling us that there is still a paper jam. Please tell me what to do next. Thank you.


It is just sensing as if you haven't yet removed the jam. So, while switched on, keep pressing the load or toner or cancel buttons on top. Also make sure you cleared the printing queue that was instructed when the paper jammed.

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"carriage jam. Open door. Clear carriage jam, then press okay" error keeps repeating... tried everything still no change...


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
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  • Reconnect the power cord and turn on the printer.

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Hi,
Here is a guide of all possible paper jam locations on the X340 printer. http://bit.ly/cS4lpm
If still no paper is found on any of those places then the printer has a faulty sensor. Depending on the paper jam numeric error is the sensor that may be failing.

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I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

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The printer may have an optical paper reader near the print head.

If you can, remove any plastic covers and blow out the head area with compressed air.

The optical reader may be located somewhere else also.

They get covered with paper dust and think its a paper jam.
Blow out all areas of printer.

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try to check it again maybe there is a small piece left inside the printer or you can try to restart your computer and turn off your printer then during the restart process practically the BIOS booting start your printer.

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Please clear paper jam and press ok


hi i josh in cebu phils. may i help you? friend the paper jam means there is something blocked your paper feeder try to clean or check if there is something in there may be a paper pencil clifs etc. try to clean and restart the printer.good luck

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1 Answer

Paper jam cleared from back, but printer thinks it is still there


HI

please change the usb cable.. it will work.. and restalled that software cd also..

do it.........

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1 Answer

"Paper Jam"


Your printer is still trying to print whatever preceded the paper jam. Go to Settings/Printers/your printer/ and clear all documents in the printer que. You will also have to shut down the printer and restart the computer after this to be sure.

qwester

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2 Answers

Paper jam


give this a shot
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jul 08, 2008 | Brother Multi-Function Center MFC-665CW...

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