Question about KitchenAid KGRA806PSS Gas Kitchen Range

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Drawer beneath oven keeps falling off it's little wheels

I have a black kithen Aid superba gas range and ever since we got it the drawer which is very heavy kept falling to the ground off it's hinges or whatever the drawer hangs on. When we first got it I called the company we bought it from a few times and they said someone would get back to me and no one ever did. We have just lived with it and my husband would constantly remove it and try and figure out why it would stay on the track. Well now I have fianlly had it. Two days ago I went to pull out the drawer and it fell on my toes breaking my big toe. Of coarse there it nothing you can do about a broken toe, you just have to let it heal and try not to bear any weight on it, which ishard to do with a family and a job as a teacher. I am making a mjor complaint and I want the drawer fixed imnmediately. Has anyone else had this problem?

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I sympathise with your problem and sorry about your broken toe.. The drawer sits in a slide and the rollers on the drawer travel inside the track.. If your husband is reasonable handy ( or you ) ..empty the drawer and try to get the wheels into the track on the oven.. this process is similar to that used on some kuchen cabinet drawers and furniture so it is no different..just hard to see or get it started..
With the drawer out of the oven..use a flashlight and examine the track to make sure it is not damaged ( do the same thing on the mating slide/rollers of the drawer)..
If possible, can you return to the place you bought it from and have them show you how to do it? They owe you at least that much... Good luck and take care of that toe...

Posted on Sep 21, 2008

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