A friend gave me her ipod, and my son locked it up and it needs a four digit combination to unlock it. I have called apple and sounds like the only things I can do is restore the ipod to factory settings or plug it into the primary computer. I don't want to restore it because I will lose everything she has on it already, and I can't plug it into the primary computer because she has moved to New Zealand for the year. Can you help?
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According to Apple, if you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
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I had a simalar problem ... plug it into the computer and hold down the off/on button and the home key for about 10 seconds and then leave go of the off/on button and continue to hold the home key until it says recovery mode on your computer.... it will delete everything off it but its the only way!!!
You can unlock your iPod nano in two ways: â Enter the combination on iPod nano by using the Click Wheel to select the numbers and pressing the Center button to confirm them. If you enter the wrong combination, it flashes red. Try again. â Connect iPod nano to the primary computer you use it with, and iPod nano automatically unlocks. Note: If you try these solutions and you still can’t unlock iPod nano, you can restore iPod nano. See “Updating and Restoring iPod Software” on page 50 for more information.
Well, to make a long story short, I finally unlocked my ipod after perilous hours of invalid guesses. What did I do? I have a habit of making obvious passwords-I simply goofed this time. I used the last four digits of my mother's cellphone number! Yes, yes, silly me silly me. However, I was quite relieved when I finally unlocked it. Thanks! =)