Question about Canon SmartBase MP360 All-In-One InkJet Printer

1 Answer

Error code printer check ** 343

Got this on canon smartbase mp360

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  • marshlandfar Sep 21, 2008

    cant get it into service mode-any ideas

  • marshlandfar Sep 21, 2008

    tried pressing menu copy copy copy scan but wont go in service mode.what can i do

  • marshlandfar Sep 22, 2008

    absolutely fantastic advice.worked well.cant thank you enough.you have saved me a small fortune on repairs as canon wanted to charge me £90.00 to even look at it

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  • 1,029 Answers

The error is "Waste Ink Tank Full" error
This error occurs after a set number of nozzle activations, and it's to protect you from having ink start leaking out of your printer.
The waste ink tank is actually a large cotton pad in the bottom of the machine which absorbs the waste ink, and if this pad becomes full, the ink will pool and, like water, seek the path of least resistance, which could be where the case parts connect, and then leaking out onto your desk or carpet...
Resetting the Waste Ink Volume Counter
1) Enter SERVICE MODE.---
By pressing Menu Copy Copy Copy Scan
2) Select TEST MODE.
3) Select [8] PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [Set] key.
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.
hope it works for your model
Hope it helps.
goodluck pls dont forget to rate this

Posted on Sep 21, 2008

  • 1 more comment 
  • Starnley Johnwells
    Starnley Johnwells Sep 22, 2008

    Enter SERVICE MODE. (Press AF-Key, followed by "scan", "copy", "scan" -Keys) ...
    *AF-Key = Additional Functions key = the black button with the star in a head above it.


    1) Enter SERVICE MODE. (Press AF-Key, followed by "scan", "copy", "scan" -Keys)
    2) Select TEST MODE (press right arrow button 13 times).
    3) Hit -OK-
    4) Select [8] PRINTER TEST
    5) Hit -OK-
    6) It'll now say "- 8-2 +" press the right arrow key once to get "- 8-3 +"
    7) Hit -OK-
    8) Select 0. [INK COUNT].
    9) Hit -OK-
    10) It should return to showing the "8: Printer Test - 8-3 +"
    11) Press the [Stop/Reset]key - (black key with triangle and circle on it) - (returning to the state of 4), and then press the [ON/OFF] key.

    -------------------------------

  • Starnley Johnwells
    Starnley Johnwells Sep 22, 2008

    hope this helps if you have further problem let me know

    goodluck

  • Starnley Johnwells
    Starnley Johnwells Sep 22, 2008

    Cleaning the print head:

    At any time, DO NOT wipe the actual print head with your fingers. Use ONLY water.

    -Remove print head assembly from printer.
    -Remove ink tanks.
    -Use running warm water, wash away the exess ink that is dried around the print head.
    -Take one disposable mug, fill with hot water, drop the print head assembly in there, and let it soak for an hour, or so.
    (-IF you have massaging shower head, with spray jet -function, use this to deep clean the actual print head.)
    -Dry it up carefully, do not wipe actual print head, just tap gently with soft paper.
    -Install ink tanks, install assembly to printer, let it settle for some time (5-30 minutes)
    -Run Nozzle check, cleaning, print head alignment.
    -All done <3

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Hi,

The error code means "Ink Detection Waste Ink Tank Full". This means that the ink pad needs to be replaced. Also, dont forget to set the eepron counter to 0. Please follow the steps:

Press

ADITIONAL FUNCTIONS
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