Question about Kenmore 24.8 cu. ft. TRIO Bottom Freezer Refrigerator
The refrigerator portion is not really cooling like it used to and the error message of "er dh" shows on the display for a couple of weeks now. It will only go away for a few minutes if you unplug it and plug it back in and then it will return. I've read online that the defrost sensor may need to be replaced. Sears on the phone doesn't seem to know what I'm talking about or locate the part that I would need. Any help? Is the defrost sensor called something else? If I order and try to replace this part, is it hard to replace and will it most likely fix the problem? I just just got my Kenmore Elite Trio delivered yesterday and I had to call for service 5 minutes after that. 1) The water/ ice maker does not work but there is water in the filter. 2) The lights does not work. 3) Now I get this "er dh) message on the lcd panel. I should have done some kind of research on this unit but impulse buying got a hold of me. I bought a lemon!!!
The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.
This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.
Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.
You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.
All displays should be on.
The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.
The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.
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Posted on Sep 23, 2010
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Posted on Jan 02, 2017
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