Question about Lexmark Office Equipment & Supplies

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Problem communicating with computer I did everything that was told to do in trouble shooting including new USB cable. Has Vista OS. so your help on line site doesn't help me.

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HI,

The communicating with computer indicates the problem with your printer drivers.I suggest you to reinstall your printer drivers once.First uninstall the lexmark driver from START>CONTROL PANEL>ADD REMOVE PROGRAMS select the printer driver from the list and uninstall it.Now restart your PC and reinstall the software from the disc given to you.If you do not have the disc,please click on below link,download and install it.Restart your PC and your probl,em should be solved.

http://downloads.lexmark.com/en/us/index.html

Posted on Sep 21, 2008

  • Priya darshan Sep 21, 2008

    Please don't forget to rate or accept the solution

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Hi,
Download driver update for Vista at Lexmark Support and try to install your printer. Please select Vista OS and get update.
Thank you.

Posted on Sep 21, 2008

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Could you please provide the exact model number of the Printer

Posted on Sep 21, 2008

  • Sameer Kashyap Sep 21, 2008

    1. we need to check is that the Printer you are using is compatiable with the windows Vista or not, which can be done once you give the model number.

    2. Would like to know whether the same was working on the same computer before, or you are trying to set it up at the moment.

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What is happening the is the computer not recognizing the printer?

Posted on Sep 21, 2008

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Is your printer getting detected when you connect the usb cable to the pc.

Posted on Sep 21, 2008

  • masterexpert Sep 21, 2008



    follow the procedure below to get ur pc to detect ur printer:



    1)right click the my computer icon

    2)click properties and then click hardware n go to device manager.

    3)uninstall all usb ports and then scan for hardware changes

    4)ur pc will detect your printer and ask for printer drivers

    5)re load drivers and your pc will communicate with your printer

    6)for reloding install the cd follow the instructions on the screen and click next
    7)restart when the printer is loded.connect the wires and cords properly

  • masterexpert Sep 21, 2008

    u can download the drivers if required from the link below:



    http://downloads.lexmark.com/perl/downlo...



    for any further queries feel free to ask.
    thanks

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2 Answers

Should I remove Windows Vista on my Compaq Presario Laptop? It is installed as OE but I amm told Microsoft does not support it anymore


For the past few upgrade cycles I have upgraded by purchasing the best value new computers with the OS installed. I connect the old computers to the new via a home network. The newest has Win-7 and is much faster, however, the learning curve is steep getting all the old stuff to work. So for some stuff I still rely on the older machine. This has given me the best results.I still use Vista and XP, but if you feel compelled to upgrade do to security reason I would follow the following outline.
  1. Back up on an external USB drive all important documents. You must do this if not Murphy's rules will apply and it can be a train wreck!!
  2. Down load Acronis from Western Digital website. Make a Boot disk.
  3. Create a clone copy of your master C:/ drive on an external USB drive.
  4. Purchase a same or larger internal PC master C: drive "It must be a Western Digital for the free version of Acronis to work"
  5. Replace current drive with new.
  6. Using Acronis boot disk boot up and connect USB drive
  7. Clone new drive from USB with vista OS using the Acronis boot disk and confirm all is well
  8. You now have a way to go back. Your original drive still has the Vista OS with all your Junk and the new drive should have the same.
  9. Using the new drive go to the Microsoft website and go for OS seven. Keep your clone copy of the vista OS on the USB drive in case the seven blows-up during install.
  10. Retain the original C: drive with the vista OS in case you get into difficulty with the new drive.(mark the drive with date etc)
I have successfully done this for computers and keep a drive loaded with a known good OS for the day it all goes bad.

Sync-toy is the backup program that I use to keep everything up to date.

Hope this helps?

Mar 09, 2016 | Compaq Presario C700 Series Laptop...

1 Answer

No communication between printer and computer.


try going into the control panel and add the printer again as the new os may not recognize it
normally unless you set it again the os has a microsoft printer as default unless you reset it to your printer

Sep 02, 2015 | Epson WorkForce 600 All-In-One InkJet...

1 Answer

I want to scan a picture onto my laptop i connected the cables and evrything. ir prints fine. but it dosent want to scan and my printer is a dell 924


Did you install the full software (if available for your OS) before connecting the cables? Were you trying to launch the scan from the computer or the scanner? The scanner buttons will not work unless the full software is installed and the monitor program is running.

If you installed the generic OS driver, uninstall it and then unplug the data cable. Then download and install the software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1153481& . Select your OS and click Next then click on Drivers. Start scans from the computer first. (HP Solution Center has destination buttons that need to be set before the buttons on the scanner can work. Once you scan from the computer, you will have a better idea of the settings you should use as defaults for the buttons.)

Try connecting the printer directly to the computer, if you use a USB hub or print server. Also try a new USB cable. The scanner requires bi-directional communication and thus can fail even if the printer works. Your cable should be 6' or less in length.

WinXP, Vista and Win7 have options for scanning without the HP software. However, they do not work with the scanner buttons. Launch Paint (Start > All Programs > Accessories > Paint) and select File > Import from Camera or Scanner > From Scanner in any of the listed OS versions. Vista and Win7 also include Windows Fax and Scan (New Scan). Vista has included Photo Gallery that also can acquire Scans (this is available for Win7 as part of the Windows Live package download).

I hope this helps.

Cindy Wells
(additional information can be obtained here: http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=1153481 )

Nov 09, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Scan picture - Message: Sorry scanner could not be initialized. (Scanner Not Found)


There are several possibilities. Did you launch the scan from the computer or the scanner buttons? Stop at the point that works in these various trouble-shooting options.
1) Make sure that the HP Digital Imaging Monitor monitoring program was running if launching from the scanner. (Make sure the HP driver is installed not the generic OS driver.) The software is available from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1146331& select your OS and then press Next. Click on Driver to download.
2) The scanner requires bidirectional communication with the computer. Try a new data cable and a direct connection (if you use a USB hub or print server). Try a different USB port and make sure that the ports aren't disabled for security or power-savings. (The first is in the Device Manager; the second is part of the advanced settings of the Screen Saver.)
3) Use the HP Director or Solution Center to check the scanner status (this is in the full-software form HP). If it is available for your OS, you should uninstall the generic OS driver and disconnect the data cable before installling the software. Even if you have this installed, check if you need to patch the software.
4) Download and run the HP Scan Diagnostic Tool to test the scanner. http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-SDU&jumpid=ex_r4155/hho/ipg/ccdoc/scan_diag/ .
5) Can you acquire scans from the computer with non-HP software? Windows XP, Vista and 7 can acquire scans from Paint (File > Import from Scanner or Camera). Vista and Win7 also have Windows Fax and Scan (New Scan).
6) Disconnect the data cable from the computer. Then Start > Run > regedit . This launches the registry editor (Run as Administrator for Vista or Win7). Back up the entire registry first (File > Export, follow the steps you see and select all.) Locate the HP registry item: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} and highlight the section in brackets. Right click on Lower Filters (string value) and delete it. Close regedit (Save changes) and restart the computer. Reconnect the data cable after the reboot.
7) Uninstall and reinstall the HP software driver (again remove the data cable after the uninstall and keep it unplugged until the software requests connecting the cable).
8) Check if you need to update the BIOS or USB drivers for your computer (see the manufacturer's site) and Windows Update.
9) Check if the scanner runs if connected (after software install) on another computer. If it doesn't work on another computer, you probably need to replace the unit.

I hope this helps.

Cindy Wells

Oct 08, 2010 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Vista OS computer does not see WD400 connected externally via USB to IDE cable.


Purchased a USB to IDE cable. Looked like it was communicating with the hard drive (WD400) my computer did not see the drive. (Vista OS).

Western Digital customer service recommended that I change the jumper pin to position #4 on the hard drive and install inside the computer as a an additional slave drive.

Worked perfectly.

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1 Answer

Dell Inspirion 530 won't communicate with Dell V305 printer


The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.
Thanks,
Abhishek

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2 Answers

Communication problem with notebook/printer


You've encountered 1 of the many issues with Vista. The OS is so gargantuan that Microsoft had to ax many of the drivers that were included with XP.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1019285789_0_en,00.html

Copy & paste the above URL into your web browser & that will take you right to the driver download page. Select the red highlighted "Driver Download" for the 1200 series printers. This will send you to the Operating System selection page. Once selected you'll see the red highlighted .exe file. Select "download now". You should see a pop-up asking you to save the file. I like to send downloads to the desktop to facilitate installation of the software. You can later drag & drop it into whatever folder you like.

Make sure to remove the XP drivers before installing the Vista drivers. Also remember to unplug the USB cable from the printer prior to installing the Vista drivers. The installation software will prompt you when to re-install the USB cable.

Good luck.

Feb 28, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

C-150 OLYMPUS DIGITAL CAMERA




By connecting the camera to a computer with the provided USB cable,
images on a card can be transferred to the computer. Some OS's (operating
systems) may need a special setup when connecting to the camera for the
first time. Follow the chart below. For details on the procedures in the chart,
refer to the “Reference Manual” on the CD-ROM and the “Software
Installation Guide” (included in the CD-ROM package).
Identifying the OS
Windows 98/98 SE
(Second Edition)
Windows 2000
Professional/Me/XP
Mac OS 9.0 - 9.1/OS X
*OS 8.6: See below.

Connecting the camera to a computer using the provided USB cable
Installing the USB
driver for Windows 98
Confirming the computer recognizes the camera
Downloading image files
Disconnecting the USB cable
 

Even if your computer has a USB connector, data transfer may not function correctly if
you are using one of the operating systems listed below or if you have an add-on USB
connector (extension card, etc.).
● Windows 95/NT 4.0
● Windows 98/98 SE upgrade from Windows 95
● Mac OS 8.6 or lower (except Mac OS 8.6 equipped with USB MASS Storage support
1.3.5 installed at the factory)
● Data transfer is not guaranteed on a home-built PC system or PCs with no factory
installed OS.
You can view images using: graphics applications that support the JPEG
file format (Paint Shop Pro, Photoshop, etc.); Internet browsers (Netscape
Communicator, Microsoft Internet Explorer, etc.); CAMEDIA Master
software; or other software. For details on using commercial graphics
applications, refer to their instruction manuals.

Jan 31, 2008 | Olympus Camedia C-150 Digital Camera

1 Answer

Hooking up printer


Maybe your USB port or USB cable is not working? For sure you need to get the latest drivers for Vista, Try to download the driver from Lexmark website at http://downloads.lexmark.com/cgi-perl/downloads.cgi?category=Drivers&ccs=229:1:0:552:0:0&searchLang=en&os_group=Windows%20Vista If that still doesn't work, see if you can get another USB device to connect to your computer - like a USB Flash Drive (or "thumb drive").

Sep 03, 2007 | Lexmark Z845 InkJet Printer

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