I have a Gateway GT series 5228, and when I turn it on, the fan starts to go and I hear a click, a click that always happens when the computer boots, but then the monitor says there is no signal, and the fan keeps running with no boot. Also after I try to turn it on after a couple of unsuccessful tries, it actually boots and the machine works fine.
I have already sent it to Geek Squad and they replaced the Thermal Paste in my unit, but when i hooked it up and turned it on, it did not boot until the seventh or eighth time i tried, with the same problems as listed above.
"Also after I try to turn it on after a couple of unsuccessful tries, it actually boots and the machine works fine". This maybe cause by the hardware problem. And it usually caused by the motherboard. Changing the motherboard unit may solve the problem. But make sure you've already done the basic test on all of your hardware before changing it with a new one.
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Hi blainholdens, You cannot delete everything on your hard drive if it is your main operating system drive. If you don't have a CD with which to install your operating system you will have to install the hard drive into another PC as a secondary drive, open 'My computer', right click on your hard drive and select the 'format' option from the drop-down menu. Formatting the hard drive is effectively erasing all data from the disk and making it active and preparing it for starting new.
What happened is your video card has burned out. If you are still using the video connection that is on your motherboard then what you need to do is go out and buy a new video card that will go into your pci slot inside your computer and then you'll connect your monitor to the new video card and your picture will be back up in no time.
Remove all external devices first like printers etc and then try again.
If it doesn't work then you will have to open the computer case side panel so we can start troubleshooting some parts.
If the machine has warranty then you should rather take it back before opening it.
when the case is open first make sure the power is disconnected and the case must be laid flat on the ground. look for the memory RAM ,if you have two of them then try booting with one and vice versa ,if you only have one stick then remove it and reinsert it into the next available slot.
If that doesn't help then disconnect the data and power cables going to the harddrive and CD ROM drive.
The last option is to change the power supply ,if it still doesn't start then its most likely a motherboard or CPU problem.
First disconnect any external devices like printers etc that you might have plugged in.
If that doesn't work then it's a problem inside the box it can be the power supply ,motherboard ,memory ,CPU and others.
If the PC has warranty then you should take it back.
If you are comfortable in opening your computer then we could try more advanced troubleshooting ,let me know if you want to try it.
my 5228 was under warranty when the same problem occurred. the motherboard was replaced at least twice. six months later, I have the same problem but now am out of warranty. so try replacing the motherboard. am going to try it on my own only because I have so much info in that compter.
Boot into safe mode and see if you can either roll back the driver restore the computer to the date right before you downloaded it.
the link is for directions on how to boot into safe mode.
Another option , if you have on board graphisc alos is to hook up the monitor to the onboard turn it on in BIOS and change the driver for the card using the onther graphics.