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I have a toshiba Satellite laptop. I recently encounted a virus and was prompted to download a anti-spyware. I did this and then was required to re-boot the computer. After re-booting, I returned to the login page, selected my icon and it started to initialise my settings, but suddenly went to logoff and save my settings. I have re-booted several times and also tried other user icons. I can not get beyond the login screen and thus I can not get into my laptop. Can you please suggest a way to get through this login screen. thanks

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If you think you had a virus because a message popped up asking you to download and antivirus you may have been tricked into downloading another (and possible more powerful virus)...
this is what I suggest.
1. Try to log in by doing this:
a. restart
b. after the boot sequence is completed and before you get the windows xp with the blue little bars going across press f8 to get into advance startup options. (if you get to see the windows xp black screen with the little blue or green bars... you missed it.. restart again and have your finger on the f8 key ready to start pressing repetedley.. don't just hold it pressed (other wise you may get a keyboard error)...
c. once you are into advance start up options use your arrow keys to go up until you get to something that says "last known good configuration" and press enter and try to log in. if it works update your REAL antivirus and start scanning your computer. (if you are cheap like me avg or avast will be a good starting point for free antivirus) also scan your computer with a-squared, spybot s&d and adware (3 well known antyspyware programs you can download for free on internet and you may want to get those from another machine that has access to the internet and move the installation files using a thumb/flash drive. one thing you may want to do also is restore your system to an earlier time/date. using start>all programs>accesories>system tools>system restore.
d. if c did not get you in... try with another option... "safe mode" I would use next (restart and keep pressing f8 to get into advance options again)
if you are able to log in this time. try again to run your real antivirus (no the on you though you downloaded or installed as the prompt you got indicated)
other things you may want to try require for you to have the xp installation cd and try to get into recovery console by letting the pc boot using the winxp cd and selecting r (for repair). this is for more advance users and

Things to expect (hopefully not your case):

what ever you download and install may have messed up your registry to the point you may not be able to log in and if no registry back is avaliable even windows repair console may not do you any good
I had something like this that pretty much rendered my system unbootable in less than 2 minutes after I ran the virus program.. I ended up reinstalling my os. If possible try to back up your data by taking the hard drive out and connecting it to another computer and get as much data as you can, then reinstall system.

Posted on Sep 21, 2008

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Press Del on starting comptr to enter BIOS setup.
Check the boot sequence and ensure that your hard disc is listed in the boot sequence.
Still facing problem?
Make your hard drive your first boot device.

Posted on Sep 21, 2008

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There is an os called live os....that is available on the net or try to get that from some one....if you insert that os cd.....your laptop will have an new dont have to install from it anything.....thats why it is named live os.....suppose live os is windows xp...say for an example.....insert that cd into your will get an xp os....after that there will be an inbuilt antivirus in it.....use that to scan all the drives.....definetely the problem you are saying is due to an virus of spyware.....use it to remove the virus and spyware...after removing the virus.....take that cd can use your laptop with the previous os without any problem......try will work 100%.....otherwise you want to install a fresh other way....i am a software engineer.....and i have experience in these areas....try will work 100%.....

Posted on Sep 21, 2008

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Are there any free softwares online that i can download to help detect any problems with my computer without it going threw the system check then requiring an activation key code once it checks my computer...

Yes here are some that are FREE and very good:

Download, Install and Run Malwarebytes Anti-Malware:
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:

Download, Install and Run Super Anti-Spyware:

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
Make sure to select ALL of the "threat categories" when you install or configure Avira...

Sep 04, 2012 | HP PC Desktops


Free and Easy Virus, Malware and Spyware Removal

If you have Spyware, Malware and a possible Virus on your Computer you can always use Process Explorer to disable what ever is preventing you from using your Anti Virus to scan and Remove the Threat from the system. <br /> Once that is Done and the Threat is disabled for the Time being you can always use Malwarebytes its a free anti Virus removal software that can help remove the Possible Malware, spyware or Virus in the system, or you can also use the Anti Virus that you have if it will detect the Threat. <br /> After installing Malwarebytes make sure that the updates are downloaded for updated Virus information and database for Malwarebytes to detect all possible Threats on the system. <br /> Have a nice day.

on Aug 11, 2011 | PC Desktops

2 Answers

Dear Sir, My spyware doctor expired last feb. 2011, insted of renewing it, i purchase spyware doctor with anti virus on line last jan 18, 2011. Question: 1- why the expired spyware doctor is keep on...

If i understand this correctly, you have purchased Spyware Doctor, but can't install it. If this is true, click "start", find "control panel" and click to open. When control panel opens, find "Programs and Features". Right click on that and open. Find Spyware Doctor in the list that comes up and right click on that. Click on uninstall. Click, next, or allow on all windows that pop up. At the end you will see "finish". When done if it doesn't prompt you to restart, then do so. Now go back into progarms and features and make sure anything having Spyware Doctor is gone. If so exit.
When computer restarts, install your insatllation cd for your spyware. You should either see "run" or "allow", or a window will pop up and, at the bottom of the window, You should see "open file with...". Click on that. This will open another window that lists your files for the software. You should see "autorun", maybe with a icon, or, 'autorun.exe". Right click on the auorun file and it shoul start your download immediately or will ask you to allow to run. When downloading, you might have to click next or allow on certain things for download to complete. When it gets to end, click on finish and if not prompted to restart then do so. After restart, you sofware may open or you may have a new icon in your group. If it doesn't open automatically, click on the icon.

Mar 23, 2011 | PC Desktops

3 Answers

My laptop has a virus,how can i remove this?

If you don't know what virus you have, how do you know you have one.

Anti-virus software removes a virus, unless you tell me what virus you have
I can't explain how to remove it manually.

Download two things, they are free,

Avira free anti-virus, this is the second best anti-virus software on the planet, and I am not saying this because a friend told me, this is based on actual testing.

Next, download Malwarebytes, they also have a free version.

Below I will post the links for both, these will take care of anything you have. Unless you only think you have a virus, and it just a windows problem.

It says

Avira AntiVir Personal - Free Antivirus

Look down the page, and you will see the download button.

I you have a virus, this will take care of it, and if you need more help just

Feb 06, 2010 | Dell Dimension 4700 PC Desktop

2 Answers

I have a toshiba satellite a-210 laptop only 8 months but it has become very slow to respond to mouse clicks. I am afraid I have a virus

You probably have spyware, especially if you surf the net a lot.

Download Ad-Aware from

also try spyware doctor:

Ad-Aware is a great program for scanning and removing spyware and is free. Spyware Doctor removes more spyware, but cost money for the full version. The free version will scan, but won't remove much without you paying for it. It is a very good program though, and the free program will tell you if you have infections.

Sep 11, 2008 | PC Desktops

1 Answer

Satellite A70(has been out of service) computer always shutdown & auto-closed while operate the software or use Produc Revovery DVD-ROM . it is confused me. I am now in Vancouver, BC,...

Honestly what you're describing is a computer with a virus... or spyware... or both... if you want to dish out money... I recommend McAfee 100%... it's a really good one... WAY better than Norton... however... if you're like me... and want a cheap way to do the same thing... here's a few items that'll save you the hole McAffee will burn in your wallet.

1. AVG free (This is an Anti Viral/ Anti Spyware blocker)
2. Zone Alarm Free (This is an excellent firewall)
3. Spybot Search And Destroy (Anti Spyware EXTREME)
4. CCleaner (Registry/Temporary File Cleaner)

Install these things and I'd give you an 80% chance those things'll go away...
-Hope that helps,
The Troff

Sep 10, 2008 | Toshiba PC Desktops

2 Answers

Got a virus spyware

Hi clemsonfan1,

Hope you have a anti-virus and anti-spyware program. If so, run it and let it do it's thing. If not, you can download freeware programs and isntall it, run update, and scan.

Free version Bitdefender:

Free anti-spyware:

Free anti-spyware:

MS Defender is also good:

Definitely use the anti-virus program and any two of the anti-spyware program.

Good luck

Aug 01, 2008 | E-Machines PC Desktops

6 Answers

Antivirus xp 2008

in order to uninstall the anti virus from your system you need to visit the vendors site of your anti virus and download uninstaller and run the same. You can also visit or to get uninstaller tools

Jul 21, 2008 | Dell Dimension 2400 PC Desktop

1 Answer

2008 xp antivirus

Have you tried AVG? It is a free anti-virus software.

By the sounds of it "2008 xp antivirus" is a virus. The people who make these viruses often choose names to trick users into downloading their viruses.

This article may help you:

Here is a link to AVG's website. They offer totally free versions of their software.

Hope this helps.

You can also google "2008 xp antivirus". This may lead you to more how-to's on removing the spyware.

Jun 29, 2008 | PC Desktops

2 Answers


The anti spyware software should not conflict with your anti virus software.
You can download two good free anti spyware programs:
AVG also has a free version.

Jan 21, 2008 | PC Desktops

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