Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Not dispensing Ice or Water thru door

My Superba ice maker still makes ice but when I try to get it to dispense either ice or water I get no sound and no product.

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  • Anonymous Sep 21, 2008

    I've got the same problem as itcsjh, except mine will dispense water, but not the ice. Makes a quiet clicking sound, but does nothing.

  • TXUSA Oct 04, 2008

    I was without power for almost 2 weeks due to hurricane Ike. My icemaker will make ice, but the door dispenser will not work. It seems like water got down into the metal rod beneath the ice bin and freezes up. Any ideas on how to fix?

  • fredatacare Oct 07, 2008

    I also do not dispense ice or water and the light will not go on; happened after I removed Ice tray to dump it and put it back in.

    problem seems to be related to the screw mechanism that dispenses the ice. I can remove tray and turn the dispenser from the back and then it works for a while.

    I think something either broke when I removed tray (unlikely) or it's not being properly seated. don't know.


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Posted on Sep 23, 2008

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2 Answers

Ice maker kitchenaid super ba is not working . Chilled water dispenses but no water seems to enter ice maker.


Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

These will help.

Thanks,.

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If you add some water there, yourself. It should make some ice for you, untill the water runs out.

Try this
http://www.acmehowto.com/howto/appliance/icemaker/diagicemaker.php

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www.techray1.com and the link is on the guru guy on the left

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Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

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IT DOESNT MEAN YOU GETTIN WATER IN THE WATER DISPENSER THAT THE VALVE IS OK.MOST FRIDGES ARE FITTED WITH TWO VALVES.CHECK THAT THE ICE MAKER VALVE IS WORKING IF THATS OK YOU MIGHT HAVE A PROBLEM INTERNAL ON THE ICE MAKER BEST YOU GET A TECHNICIAN TO CHECK THAT.GOOD LUCK.MOHAMED

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this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without

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Kitchen aid superba fridge - ice maker not working .. water dispencer is


The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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1 Answer

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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