Question about Microsoft Windows Vista Ultimate Edition

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Guide download error

I cannot download the TV Guide. Every time I try it asks me teh guide is not available fo r my zipcode.

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Please check connection or the site to another PC have internet connection if the TV Guide site have a problem.

Posted on Sep 22, 2008

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Says it requires 24 hrs time to program channels by zipcode 91042. Is this the case??


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You can download the user's guide from RCA here:

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Please take a moment to rate this solution. Thanks for asking here!

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I've had this problem before, and always fixed it by going through setup again, setting the zip code to another zipcode nearby, and turning it off overnight. By the next morning the time has fixed itself. This is the only thing that has worked for me consistently.

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I spoke with Toshiba tech support today (800-631-3811). They have an advanced services team that focuses on TV Guide On Screen. Learned the following:

- The TV Guide On Screen signal is updated 4x / day and is broadcast by your service provider
- The broadcast channel varies depending on what the service provider chooses (though typically a major network or PBS station)
- TV Guide On Screen has been doing some reprogramming and updates recently and this has resulted in many sporadic outages

If you ARE not receiving your listings, it's one of two things - either your DVR or the signal from the cable company.

- If you are having issues, call Toshiba and let them know, they will walk through some basic troubleshooting to narrow down if the problem is the DVR or the TV Guide On Screen signal.
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After that - it's in someone else's hands!

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Try this (with the original remote): Reset TV Guide On Screen
1. Press the TV Guide button
2. Curser up and over to the SETUP menu
3. Select Change system settings (highlight only)
4. Enter the following numbers … 753159852 (setup mode)
5. Enter the following numbers … 653274147 (reset mode)

It will take some time to get the guide downloaded, but it works.

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