Question about Canon PIXMA iP4200 InkJet Photo Printer

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Error 1413 Pixma iP3500

I continue to get the following error: Error Number : 1413 An ink tank error has occurred. Open the printer's cover and replace the ink tank on which the ink lamp is off.
I have the Canon Pixma iP3500.  The ink tank in question is the yellow ink tank.  I have replaced it once with a brand new canon brand ink tank.  That worked for about a week before I started to get the error again.  Occasionally if I lift the cover, pop out the tank, and close it again, it will print again for another week.  Recently it has given up altogether and nothing I do will get it to print even one page.  Please help, I am out of patience!


Briar




Posted by on

  • joegormley Jan 31, 2009

    Mine does the same on the Cyan cartridge and it started doing it within a month of buying the printer.

×

5 Suggested Answers

kevin000
  • 1847 Answers

SOURCE: U150 canon pixma MP830

clean the lower end the tan and install it back

Posted on Jun 22, 2008

Mike258
  • 1498 Answers

SOURCE: Canon Pixma ip4200 printer, error 1414

Hello there,

I've gotten in touch with Canon and have something a little different to try. At the very least the error should change. (Sorry, gallows humor). Please read this entire response before taking action.

After the upcoming test procedure, I have included a link and procedure to contact Canon tech support. The assure me they will replace any faulty tanks.

The purpose of this exercise is either rule out ink tanks that are behaving or isolate the one(s) responsible for the 1414. You should write down the results of this test. Please perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.

4. Repeat steps 1-3 with another ink tank.

5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.


Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:

Error 1414 Ink tank problem on my Canon PIXMA iP4200
The error won't go away.
I have replaced the <color in question> tank, reseated it, yet the error remains.

You will also need to list what inks are being used in the printer. State the type of ink that is being used and the order that the tanks are installed in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.

The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the results, and specify the ink tank(s) that were not recognized correctly.

They responded quickly, professionally and apologetically. They want to help get this resolved for you.

I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.

Mike

If you could take a moment and rate this response, I would appreciate it.


Posted on Jul 31, 2008

  • 2 Answers

SOURCE: Error messages: U150 + Ink tank errors have occured

An on-line problem solver answered this question for me as follows, and it worked beautifully. I had previously tried just removing the ink cartridges, and then re inserting them, but that did not work.

"This is a somewhat common problem with the metal contacts that connect to the ink cartridge. Sometimes it can be fixed by cleaning the contacts, but other times it requires getting a new ink holder from Canon customer service.
To clean the contacts, you'll need a Q-tip and some isopropyl alcohol (it's important that it is isopropyl and not another kind of alcohol). Pull out the ink cartridges and clean the contacts on each one with the Q-tip dipped in alcohol. In particular, you want to make sure there are no fingerprints on the contacts. Then, turn off your printer and do the same with the contacts in the ink holder in the printer. Once the alcohol has dried on both sides, reinstall the cartridges and give it a try.
If this doesn't work, I recommend calling Canon tech support, so they can send you a replacement part."

According to Canon's instruction manual, you must complete the cleaning in less than 10 minutes. It took me about five. I did exactly the tech suggested, and after turning everything off and waiting a minute or so, I restarted everything, and the problem was solved.
You must be careful though, because if you leave a Canon Pi6600 cartridge out of the printer for more than 10 minutes, not only will the cartridge tray move back to the "off" position (out of reach), but the ink cartridges nossles will dry out and possibly not work. Also, do not "squeeze" the ink cartridges or you will get ink on yourself.


Posted on Jan 10, 2009

  • 412 Answers

SOURCE: Error message: Service error 5100 on my new Canon MP160 Printer

no prob try -- As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 09, 2009

  • 1 Answer

SOURCE: Error messages: U150 + Ink tank errors have occured

Reset Canon MP600 to the Factory Setting

  1. Press the HOME button.
  2. Use the Easy-Scroll Wheel or the right/left arrow to select Settings, and then press OK button.
  3. Use the Easy-Scroll Wheel or the right/left arrow to select Device settings, then press the OK button.
  4. Use the Easy-Scroll Wheel (B) or the up/down arrow to select Reset settings, then press the OK button.
  5. Use the Easy-Scroll wheel or the up/down arrow to select Yes on the confirmation screen and then press OK.
  6. Press the HOME button to return to the HOME menu.

Posted on Sep 12, 2009

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I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon


The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

Aug 28, 2012 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Hi, I refilled cartridge CLI-526M fromCanon Prixma MG5250 and I have the error U130. How can I resolve the error to reprint? Thanks.


FAQ: An Error Message Is Displayed on the LCD

Issue

If an error message is displayed on the LCD, take the corresponding action described below.

Cause
The following ink may have run out. Replacing the ink tank is recommended. U041 Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 The following ink tank cannot be recognized. U043 U140 U150 The following ink has run out. Replace the ink tank. U163 There are no photos in memory card Contact the support center or service center for ink absorber replacement. Press OK to continue printing Ink absorber full. Service required Timeout error has occurred The device may be incompatible. Remove the device and check the manual supplied with the connected device An unsupported USB hub is connected. Remove the hub. B200Printer error has occurred. See the manual **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual

Jul 06, 2011 | Canon MG5250 Printer

1 Answer

My MP510 was just printing fine then went to rear feed and now all I get is a flashing green and yellow lights


review this to determine your problem.. If all else fails simply unplug your printer wait a minute and plug back in.

Handling Error Messages


When a printer error occurs, the POWER/ERROR lamp flashes.
The number of flashes indicates the type of error that has occurred.

Count the flashes and take the appropriate
action to correct the error.
Number of Flashes
Possible Cause
Try This
Two flashes Printer is out of
paper/Paper does
not feed
Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL
button.
Three flashes Paper jam/Paper
Output Tray is
closed
Clear the jammed paper, reload paper in the printer, then press the RESUME/
CANCEL button. If the Paper Output Tray is closed, open it.
See “Paper Jams” on page 72.
Four flashes Empty ink tank Press the RESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See “Replacing an Ink Tank” on page 42.
Five flashes Print Head not
installed/Print
Head not installed
correctly/Defective
Print Head
Install the Print Head. If the Print Head is already installed, remove the Print Head
and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button.
Eight flashes Waste ink absorber
almost full
The printer has a built-in waste ink absorber for the ink used during Print Head
Cleaning.
Eight flashes indicates that the waste ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Center.
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer

Disconnect the camera cable, press the RESUME/CANCEL button and reconnect
the cable.

If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital cameras or digital video camcorder compatible with this printer

Mar 29, 2010 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Blinng orange light


Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
Important
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.

Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

Sep 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Getting the u150 error message too....


Hi ...

Error U150 normally comes in due to the ink tank ... Follow the below steps and I am sure you will be able to resolve this problem ...

I'll also tell you how you can find out what the problem is just by looking at the flashing ligh ...

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)
    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    NOTE: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).

    sj403118.jpg

  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.
Please vote if this helps ... Cheers :)

Jul 26, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Printers & Copiers

2 Answers

Canon Pixma ip4200 printer, error 1414


Hello there,

I've gotten in touch with Canon and have something a little different to try. At the very least the error should change. (Sorry, gallows humor). Please read this entire response before taking action.

After the upcoming test procedure, I have included a link and procedure to contact Canon tech support. The assure me they will replace any faulty tanks.

The purpose of this exercise is either rule out ink tanks that are behaving or isolate the one(s) responsible for the 1414. You should write down the results of this test. Please perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3. Confirm whether the printer recognizes the installed tank properly. If it does, it will indicate it does not detect the other ink tanks, as they are not currently installed in the printer.

4. Repeat steps 1-3 with another ink tank.

5. If the printer at any time indicates two of the same ink tanks are installed, the cause will be the last tank installed. For example, if you inserted an ink tank earlier, and you later inserted another ink tank, and it said two of the same inks were installed, the cause of the issue is the last ink tank.


Click here for the Canon PIXMA iP4200 support page
Then click on e-mail support.
Fill out the form.
Under description, supply the following info:

Error 1414 Ink tank problem on my Canon PIXMA iP4200
The error won't go away.
I have replaced the <color in question> tank, reseated it, yet the error remains.

You will also need to list what inks are being used in the printer. State the type of ink that is being used and the order that the tanks are installed in the print head.
Provide the exact part number (such as BCI-6C, BCI3eBk, etc.) if possible.

The Canon support rep assured me they will be glad to replace the malfunctioning tank(s) for you at no cost. Please
respond with the results, and specify the ink tank(s) that were not recognized correctly.

They responded quickly, professionally and apologetically. They want to help get this resolved for you.

I hope this helps end the frustration you must be feeling. If you need additional help or clarification, click the ASK button.

Mike

If you could take a moment and rate this response, I would appreciate it.


Jun 30, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Error messages: U150 + Ink tank errors have occured


ON THE CHIPS, TRY CLEANING THEM WITH ALCOHOL (70%)

SOME BRANDS YOU CAN SHAKE THE CARTRDGES TO RESET THE INK COUNTER

Feb 21, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I have a cannon mp830 wont print


Solution: Insert one of each color ink tank MP830

New Page 1 More Than One of the Same Ink Tank is Installed When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display. mp500_inktankorder.gif
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp800_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  6. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.

    Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  7. Close the inner cover and the scanning unit (printer cover). Note:

    mp500_innercover_closed.gif
    • When closing the scanning unit (printer cover), be careful not to jam your finger.
    • When starting printing next time, the print head cleaning launches automatically.

Jan 18, 2008 | Canon IMAGERUNNER 6570 Copier

4 Answers

Inaccurate error message


According to Canon's website:

Details Print Friendly Version Issue: ERROR LCD: More than one ink tank of the following color is installed U071
Solution: Replace defective ink tank (MP500 / MP800)

Replacing An Ink Tank Use the following procedure to replace empty ink tanks or when an ink tank error appears.
  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.).

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Press the ink tank's tab (1), then remove it from the slot (2).

    sj403118.jpg

  5. Unpack the ink tank and pull the orange tape off completely in the direction of the arrow and remove the film.

    05sj00141_05_en.jpg

    Note: Tear the orange tape carefully along the dotted line. If the orange tape remains, printing problems may occur.

    05sj00141_06.jpg


    <4> Tape is completely removed.

    <5> Tape remains. Remove the orange protective cap located on the bottom of the ink tank by twisting as shown in the diagram.

    Caution: Do not touch the ink tank contact <6>. Doing so may cause printing problems. Do not squeeze the side of ink tanks as this may cause the ink to leak out. Do not reattach the protective cap once you have removed it.

  6. Insert ink tanks into the print head.

    Note: Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif


  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.

    <8> The ink tanks are not installed properly.


    Note: Click for Ink Tank Lamp indications.

  8. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications
You can check the status of each ink tank according to the way its lamp flashes.
  • On: The printer is ready to print.
  • Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
  • Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
  • Off: An error has occurred and the printer is not ready to print.

Aug 14, 2007 | Canon Pixma MP500 All-In-One InkJet...

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