Question about LaCie Ethernet Disk (300788) 1000 GB Network Hard Drive

2 Answers

How to recover data from lacie etherdisk when it does not keep a network conntection.

I lose the network connection to my LaCie 4 GB storage device on a regular basis. If I power cycle the device the connection is restablished. Is this a known problem or should I be concerned that my LaCie is about to die. How can I attach a hard drive to the unit or update the nic drivers or install another nic on the device?
Or, is this a sign that the device is going to die?

Posted by on

  • 4 more comments 
  • jauchter Sep 22, 2008

    It looks like the nic is going bad on the system.

    If you want to recover data from the system you can hook up an external usb drive to the back and use the backup restore on the system to get data off of it when it will not work via http or network share.

  • jauchter Sep 25, 2008

    Well, here is what happened. I submitted a ticket at Lacie and after 5 days got the reply to use a restore command and basically format the drives back to factory default. As you might guess, this was not an optimal solution as I had about 2 terabytes of data on the drives. Nevertheless, I only found out that if I connect a usb hard drive to the back of the unit I could execute the built in ntbackup and backup the data to the external drive. The problem was of course that I did not have a very large external hdd. There probably is a better way to get the data off the drive when the nic is unreliable but at this point!!! I had copies of most of the data in other places so I resided to just piece it all together and reformat the drive but I guess the moral to the story is you get what you pay for. The lacie 4tb unit was a lot cheaper than the buffalo and I went for it. I also have a 2tb buffalo and have had it running for about a year without problems. The lacie has been usless right out of the box. I would stay away from lacie products.

  • jauchter Sep 30, 2008

    Thanks,



    In the end I formatted the drives with the recovery disk. After that I couldn't even connect to the device over the network although it would beifly show up on the network after a reboot. If you cannot connect to it like this then you cannot get to any of the basic configurations. I would like to get it replaced but I only get to play mail tag with lacie support until they run out of things to tell me to do. My initial post was to ask about how to get data off of a drive like this when it is behaving like it was. You can plug a usb hdd on to the back but the only option you have is to use the built in ntbackup to extract data.

    thanks everyone for your time.

  • sten_h Jan 16, 2009

    My Lacie disk completely lost connection both on Ethernet and on the USB port. I have demounted the harddisk out of the chassis and mounted it in a standard SATA2USB box (Sandberg). The drive works and I can see it in device manager and I can see the partitions, but they show up as UNKNOWN, I assume they are not FAT or NTFS formatted. How do I get the data of the disk?

  • drewsmeaton Feb 20, 2009

    I have the same problem with an Ethernet bigdisk. We opened it up and attached the 500gb SATA hitachi drive to another windows machine. It could see the drive, but it was unrecognized.



    It is possible the Lacie OS being used is a version of LINUX and the formating of the drives is not NTFS or FAT. Any comments on this?



    If so, I would recommend next steps as trying to mount the drive on a linux machine or VM running on a windows box.



    Too much effort for me, so I am sending the drive back to Lacie where they will likely wipe it or just send me a new drive minus my data.

  • Sahrjd Feb 27, 2009

    I am at the same point as the rest of you where I cannot access the Ethernet Mini Disk Home Addition over the network. Lacie sent me a new power supply but that did not help. From talking to their support personnel I know that the drive is formatted with Linux and has a root password on it which is not the same password as the administrator account that users create when they set the device up.

    I have plugged it into a Linux system put Linux does not recognize the drive...still working the issue though

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

As to the person trying to access one of the Hard Drives in a LaCie ethernet disk. You will NOT be able to retrieve data from any ONE HD due to the nature of how the ethernet disk is formatted. From the factory they use a raid config that spans the 4 drives to appear as ONE drive. Thus if you remove any one of the 4 drives you will not be able to see ANY data in the other system you are using to look at it. Sorry that's the only problem with losing any one drive when the 4 are raid configured to appear as ONE drive. In other words when even ONE of the 4 drives crashes your data from ALL 4 is inaccessable.....bummer huh?

Posted on May 25, 2009

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 59 Answers

I'll have to look into it a little more but off the top of my head I would say that the nic may be going bad or some other component of the etherdisk. You can try opening it up and putting the hard drive into an enclosure and connecting it to a pc via usb to get the data, you can also then share the usb drive and use it over the network, however removing the hard drive may void any warranty you may have. If the hard drive is in fact bad then you should be able to replace it and then continue to use the device. I'll get back to you when I get more info about the device.

Posted on Sep 21, 2008

  • Kyle Lancaster Sep 30, 2008

    Sorry about the long delay in responses, I got stuck on the road for a while. Anyway, I think I would suggest trying to return the Lacie if at all possible, just to try and replace it with a better device such as the buffalo you mentioned, they make good memory so I would imagine most of their products are worth owning, I generally stick to seagate and westerndigital hard drives and so own a few MyBooks personally. I've had them for about 2 years now and no problems yet, I had a netgear with a NIC but *** had a raid controller that failed after about 6 months so I can only get data off of it once in a while.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Missing files after using the recover CD


In this case try some data recovery program to see if it can help rescue your data on your external.

May 31, 2010 | LaCie (300728U) 250 GB Hard Drive

1 Answer

Lacie NAS doesn't appear in network


Have you installed the lacie network assistant?

Jan 23, 2010 | LaCie Ethernet Disk (300788) 1000 GB...

1 Answer

Lacie hadr drive problem


Data recovery software.

Check this link:
http://www.software.com/view/8384/72/easeus-data-recovery-wizard-professional-4-x

Feb 06, 2009 | LaCie Big Disk External USB 2.0 1TB Hard...

1 Answer

Recover Data


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Nov 16, 2008 | LaCie Design by F. A. Porsche 160 GB Hard...

2 Answers

Data recovery from a bad power unit


Your data on the HD is probably OK, If the PC powers up and then shuts off it usually is a heat problem. If it shuts down quickly it may be a sensor on the motherboard that detects heat and may be bad and the motherboard will need to be replaced.

If it runs for a minute or two then shuts down there is heat somewhere causing problems with the processor and the motherboard is protecting the system. Check the fans inside the PC, specifically the small one on top of the processor, then the case fans. Also check the power supply fan and see if it is working, if not the heat may be cutting the power supply's power to the PC causing the shutdown.

rmatheson@wowway.com

Sep 23, 2008 | LaCie Ethernet Disk Mini, 500 GB Hard Disk...

1 Answer

How to recover data from a LaCie Porsche 160 GB Hard Drive that's not working?


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Sep 02, 2008 | LaCie Porsche Mobile 160GB HD 160 GB Hard...

1 Answer

Data recovery


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Jun 26, 2008 | LaCie (300728U) 250 GB Hard Drive

2 Answers

Lacie hadr drive problem


I am looking for some help with the same problem with a Lacie External Hard Drive, does anyone respond to these posts?

Feb 22, 2008 | LaCie d2 Extreme 250GB External with...

1 Answer

Can the disc of a external harddrive be change to get your data recovery back


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks

Jan 14, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

Not finding what you are looking for?
LaCie Ethernet Disk (300788) 1000 GB Network Hard Drive Logo

4,579 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Raj Patel

Level 3 Expert

892 Answers

Tony

Level 3 Expert

2598 Answers

Are you a LaCie Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...