Question about Kenmore Oasis HE 27082 Top Load Washer

2 Answers

Kenmore Oasis He 27082603

F1 shutting off have to adjust load and reset a number of times to complete laundry. I would like to know if kenmore oasis he 27082603 on the recall list,we have spent a great deal of money as many others have and were assured by sears that this machine was the best.

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  • kit911 Sep 22, 2008

    I am having the same problem. Have anyone found a solution.

  • Gary Wistuba Sep 22, 2008

    I called sears recall dept 1 888-548- 1509 told to make a service
    call about F1 problem and if that is the cause your charge for service
    call will be refunded
    and a new control board installed at known
    charge.The 27082 is not on the recall list yet but sears is aware of
    this condition.Dont give up just keep calling and ask that a copy of
    your call and complaint be forward to your address ,sears recives
    numerous call's each day about F1 control boards.


    Good Luck Gary81USMC


  • valbrannen Sep 30, 2008

    I just called the number you suggested and they offered to locate a repair tech for me but said there was a charge and no recall has been established. Mine is also an Oasis HE washing machine about 18 months old. I have already replaced the mother board once. Please keep me posted of any updates and or suggestions. I am presently getting an error "F' code which is pretty appropriate.

  • H8 Kenmore Oct 01, 2008

    Same here...We called at the end of August when they took our name and number. Person said that there was a solution in the works" to replace impeller, washplate, and control board.

    I followed up today (10.1.2008) and they acted like there was no issue that they were aware of...Either they fired everyone working there last month, or they were lying to me in August or they are lying to me now...Very disappointing. Looks like this is the last Kenmore/Whirlpool for my family.

  • Anonymous Oct 12, 2008

    I keep getting F1 code on Kenmore Oasis HE washer too.

  • Anonymous Oct 14, 2008

    the clowns at sears upon receiving my complaint asked where I purchased my washer, I told them, they reply with a # I should call, I call, man states he is store complaints dept. and I state there is no problem with the store, there is a problem with a product I purchased because Sears "used to" back this name. He asks what the error was F4 and he chimes in and says "Thats an electrical issue" REALLY....store complaints rep aka hardware systems analyst? SO I email Sears again stating they directed me to store complaints-long story short they tell me I need to call for a repair that their operators are not trained to determine problems over the phone-funny, thats what store complaints person did....I am angry, not going to call repair until I know for certain that the pos I bought is in a recall. When I sell my home, it will be sold with these units. Funny how pretty things really aren't that smart....no offense to anyone but I am smart then pretty.



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2 Answers

I have had my board replaced with no charge the service tec has replaced quite a few,and there is a well known problem with the control board. Good Luck

Posted on Oct 12, 2008

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  • 261 Answers

Folks F1 means the board is bad, I would definitely call the line listed above with model and serial number. They will schedule a tech, maybe me if your in Phoenix and they will give you a receipt, but if there smart the call will be set to transfer the charge to Sears:)

Posted on Oct 11, 2008

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Hope this helped.Let me know by rating me
For more help go to live chat.
lenwest

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