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It sounds like your battery is defective...What i would recommend you to do is to contact sandisk or you can take it to an authorized repair center...If you need the number for sandisk let me know.
I hope that helps
Please rate accordingly
The charging issue you are having can solve by going to the sandisk site to update the firmware on your device even if you have done so in the past or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
I was having the same problem with my Sansa e250. My wife has the e200, and we didn't have any problems with that. I saw that someone on here suggested to lock the mp3 player with the tiny metal switch on top, so I did, and the battery charging icon on the bottom of the screen came on and stayed on, and the mp3 player worked. thanks! Because of this I would suggest checking to see if it's locked or unlocked and then change it to charge it.