Paper Jam occurs in different areas of the copier. Can you recommend an easy fix for this? Is there lubricant that needs to be applied on rollers or is there another problem? Using 20lb office depot brand copy paper. Also tried Xerox Brand 24 lb copy paper.
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Re: Xerox 416 Work Centre Pro Paper Jam
Sorry i was having downtime with my cpu before now .
for your paper jam, check your copier manual for reomended paper grammmage prescribe by xerox.
entring tray jamming,use a damp towel to clean the picking rubber or roller inside the tray & use blower to blow dust out of the entrance sensor.
exit jamming, check the fuser unit of smooth runniing during machine warmup.check if there is any ink stuck on the rollers .then check the sepration fingers on the roller if there is any stuck spring.
but if your maching is jamming without any specific position,check your input & output voltage of your power pack for possible voltage drop. moreso you have to make sure that your machine is place on a level table.
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It sounds to me like the High Voltage Power Supply, Biasing Ground, or Blanking Exposure Lamp may be a fault. You could also have a problem with the Digital Scanner unit. But, there is nothing that you can do yourself: EXCEPT: If the unit takes a Toner Cartridge that includes the drum, I would try replacing that first. Then if no joy, your going to have to call out the big guns. Good Luck!!
If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document. See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams. Note: The power can be left ON when clearing a paper jam. Typical Causes of Document Jams Recommended Procedure The document is fed at an angle. Adjust the Document Guides to the edges of the document. The document paper is too thin or too thick. Make a duplicate using a copier and use the copy as the sending document. Document has tape or pieces of paper taped to it. Remove the tape or make a duplicate using a copier and use the copy as the sending document. The Control Panel Cover is not fully closed. Close the Control Panel Cover fully. The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document. Basic Troubleshooting 1. Remove all documents from the Document Support. 2. Open the Control Panel Cover. 3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam. 4. Close the Control Panel Cover. 5. Verify the display has returned to the Standby Mode.
A couple of things.
There is a bushing at the front of the exit transport that fall out of the frame. That requires removing the scanner and looking in the exit transport that way.
You may also have something stuck in that transport. Take the fuser back out and then take a minella folder and push it through from above the fuser to the output area and see if it disloges anything. If not, then you have to pull the scanner off and look in that exit transport area for problems.
On this 416 machine, there is one place you cannot see a jam.
Looking at the machine the right side doors need to be opened.
The lower trays feed paper and need to go up the by pass feeder area.
Just lower and behind the by-pass feeder the paper can get stuck, and you cannot see it.
If you try to push a card stock up from the bottom, the paper can be pushed out.
The other area is at the fuser. If the switch is worn it will not drop back into position. The tip of the switch wears and breaks off.
It is rare a sensor goes out on this machine, besides the fuser sensor. Each paper feed head needs to be checked to see if the paper sensors are bad.
Not seeing the machine, call Xerox for service repair if not resolved.
Is it getting thru the "pinch of the fuser and catching on the stripper fingers? If so clean the fingers, ensure they are not worn or tips broken.(Running sheets with dark lead edge can cause sheets to stick to rollers,try running blank sheets to clean up, if they get thru then try normal copies) If the sheet stops before entering the rolls more likely to be dirty entry chute, drive problem or sensor problem....need more detail