Owner of a GR10 Coffeemaker

I have my second Bunn and I have had nothing but trouble with it. I lived with the mess for a long time and then I just couldn't stand it any longer. In the very beginning it leaked water threw the basket. I would have coffee spewed all over the counter so I called Bunn and they sent me a little cap thing that screwed in the distribution hole. Now it takes forever and a day to just flow threw and it leaks in the back of the unit now. I have loved Bunns for years and I hate to give it up but I can't seem to get any help. I also know to use the Bunn filters but that doesn't help either. I am really frustrated to spend so much money on something and have all this trouble. I would appreciate any help I can get. Sincerely desparate for coffee fast,

Jamee Parker Mc Leod, Texas