Microsoft Wireless Optical Mouse Not Connecting

The Microsoft Wireless Optical Desktop 1000 hardware set includes the Microsoft Wireless MultiMedia Keyboard Version 1.1a, Microsoft Standard Wireless Optical Mouse Version 1.0a and the Microsoft Wireless Optical Desktop Receiver version 2.1a.
The receiver connects to your computer through a USB port.
The product installation CD that ships with the hardware set includes the software drivers that are required to install the Microsoft Wireless Optical Desktop hardware on your Windows computer.

Insert the batteries that are included with the hardware set in the keyboard and mouse.
The battery installation latches are located on the bottom of the hardware devices.
Place the product installation CD in your computer's CD drive.
The hardware installation wizard will open automatically.

Plug the receiver into an open USB port on your computer when prompted.
Follow the wizard to synchronize the mouse and keyboard with the receiver.
Close the wizard when it finishes to complete the installation process.

http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=058

For the complete instruction on how to re-synchronize your wireless mouse and keyboard go here:
http://support.microsoft.com/kb/838398

Good day.

Microsoft wireless optical desktop receiver 2.1 model 1028 - varies from Rs. 1900-2200
Microsoft standard wireless optical mouse model 1025 - varies from Rs. 400-600
Microsoft wireless multimedia keyboard 1.1 model 1014 - varies from Rs. 700-900

Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.


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Install the proper driver for Keyboard optical receiver may solve your problem.

Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

you need to resync the mouse and keyboard to the wireless receiver. you hold the button down on the receiver until you see a flashing light and then you press the button on the bottom of the key board. then you do the same thing for the mouse.

If you need further help, reach me via phone at https://www.6ya.com/expert/mark_445a24324be9eb03

Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud