Question about Microsoft Wireless Optical Desktop Comfort Edition

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Microsoft Wireless Optical Mouse Not Connecting

I purchased a Microsoft Wireless Optical Receiver/Keyboard/Mouse kit and have successfully installed the software/drivers. My keyboard is connecting but my mouse is not. I see my mouse in the device manager and it indicates that the connection is good, which is strange since it will not work. My batteries are new and I can see the laser in the mouse. I have tried numerous times to press the receiver button and the connect button on the mouse with no success. Any advice?

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When do resetting chk whether u are getting blinking light on mouse. if yes and after resetting the light is steady then ur mouse if fine. if u are using vista then use the os disk go to the os installation screen and chk whether the mouse is active there. if yes then reinstall drivers or update it.

Posted on Sep 23, 2008

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How to turn on the microsoft wireless keyboard 1.0a


The Microsoft Wireless Optical Desktop 1000 hardware set includes the Microsoft Wireless MultiMedia Keyboard Version 1.1a, Microsoft Standard Wireless Optical Mouse Version 1.0a and the Microsoft Wireless Optical Desktop Receiver version 2.1a.
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Plug the receiver into an open USB port on your computer when prompted.
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http://www.microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=058

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My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

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Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
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or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

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I would have suggested opening up your old mouse and cleaning the right click button first.

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Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

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