Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

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Dlink DI624 Hi anyone got firmware update for above router as my wireless can not connect my laptop but it does connect to my wireless PC. On my newer laptop i got wireless card which seems to be newer version. Dlink got firmware update bit it was 2007 2.75b2 DI624 C3 Much appreciate if anyone has tried any other firmware which work on this router. Thanks a lot Mal

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  • mm545 Jan 17, 2009

    Hi
    Everything works fine but on some pc you can see wireless network and on others you can not. Dlink were not helpful, os if anyone got firmware update then please please email me


    thanks a lot
    18/1/2009

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I don't think your problem is firmware. Can you ping the router from your laptop?

Posted on Oct 17, 2008

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My router disconnects every hour and when I directly put the cable into the PC it works perfectly fine . can anyone tell the reason and fix it?


I think you are saying that when the router is wireless it disconnects and when you plug it in via Ethernet it never disconnects. This is a common occurrence. You might also be saying that your are bypassing the router and plugging the Ethernet from the cable or DSL modem directly into your PC. In any case you can try the diagnostics below:

First try the easy obvious fixes.

How far away are you from the wireless router when it is disconnecting? Try putting them next to each other when you are connected wirelessly. If they don't disconnect then the problem is they are too far apart. If the problem is resolved, try putting the router half as far away and see if it is OK at that distance. If the problem is a distance problem, put the router up higher or closer to your PC, or try moving the antennas around if there are antennae. This will look funny, but you can also put a sheet of aluminum foil on the side of the router opposite the PC, so the router is in between the foil and the PC, it will reflect the signal back to the router, and that might strengthen the signal enough.

It can also be interference from other electronic devices. Try putting the wireless router away from everything by at least 2 or 3 feet and see if that solves the problem.

It can also be a heat issue, make sure the wireless has enough air circulating around it. I had a router once that would overheat and then disconnect, then cool down and reconnect. I couldn't get that router to ever work correctly, it overheated often, so I upgraded to another wireless.

If none of those above helped ...

Then it has something to do with either the wireless router, or the wireless adapter on your PC. Do other devices also disconnect every hour? Can you borrow someone else laptop and see if they disconnect every hour also, if so then it is the router.

Now you have to get the router manual out because this will get a little advanced, what you want to do is update the router firmware if it needs it. First check what version of the firmware you have on the router. You can do this usually by clicking here in this browser on your PC http://192.168.1.1 if that doesn't work try this http://192.168.0.1 if that doesn't work read the manual and see what the address is to check the firmware of your router. Usually you will use your browser and type in a number similar to the one above. You will need a username and password to login to the router. Find the version number of the firmware that you have loaded on this router. Write that down.

Look at the back of the router, write down the exact model number and version of the wireless router. They usually will have a version. Now search for that model number and version and also for the words "firmware download". If this version is newer then download it to your PC. If it is newer then start the router firmware upgrade process. Plug the router directly into the PC with an Ethernet cable, connect to the router thru the Ethernet only using the 192.168.X.X address above. (probably need to disable wireless on the PC to make sure it is going thru the Ethernet). read the manual how to backup the router. Back it up to the PC if you can. Or write down all the settings and passwords on paper. But backup somehow. Double triple check you got the right firmware for the right model. Now read thoroughly how to upgrade the firmware for your model router, not always, but usually a matter of going to the right page inside the router, then click on upgrade firmware and browse to the firmware file you downloaded above. Then make sure you wait till the upgrade process is complete. Do not disturb it while it is in process. OK, now after rebooting the router check if the connection is stable.

If that didn't work then you can do a similar process for your PC and see if your wireless adapter needs to have the firmware updated, but usually it gets updated when the PC does, but check anyway.

If none of the above work, then time for a new router. Luckily they are not too expensive. If after you buy a new router you still have issues then sorry, it was probably the PC.

Aug 29, 2014 | D-Link Dlink Dir-600 Wireless Router...

1 Answer

We have a wireless dlink router and cant seem to connect our cell phones or playstation anymore yet our laptop still has internet. our cell phones said always that we were connected to skitchnet which is...


Try a factory reset. You can do this by login into you router and under Admin settings press the factory reset button. You will have to reset the router from scratch using the wizard. The otehr way to do a reset is there should be a small hole on the back side of the router - where powered on, us a pencil tip if paperclip to push in this hole for about 10 seconds and this should reset your router to its out of box factory settings.

Usually you can login on your browser to you router and go to the management section to check for firmware updates and select that button and it will download and install the firmware. On some models, you have to go to the D-link web site and look for firmware updates for your router. Always check what you current firmware you have installed and check the version of you router modem (A, B, C etc). Then you can manually download the firmware (usually in a ZIP file), open the zip file, and then using your browser connected to the router look for Update Firmware. You will have to go to where (folder) you saved the downloaded update and select that file. It is recommended that you update using a LAN connection and not a wireless connection.

Aug 20, 2013 | D-Link DIR601 WirelessN 150 Home Router...

1 Answer

How to upgrade firmware


Hi,

Click on the link below to open the Dlink Webpage to update the firmware.
Click on Support Resources
Choose your country to update the firmware.
Follow the instructions on the link to know how to update the firmware. ( Firmware update is done by connecting the Ethernet ( network cable ) from Router to PC.
Firmware Update



* Please rate this solution with Thumbs up and comment to help us improve providing support

Dec 01, 2010 | D-Link DSL-2640B Wireless 11/54Mbps ADSL2+...

1 Answer

My WBR-1310 keeps losing connection every 10 mins or so. Is there a fix I can download to my router? (like an update or something)


Hi,
I got your issue, since your facing the frequent disconnection in the internet connection,

ftp://ftp.dlink.com/Gateway/wbr1310/Firmware/wbr1310_firmware_104.bin.

Please download the firmware using this link and log into the router setup page of DLink with 192.168.0.1 and update the firmware

I'm sure this will help you to fix the issue.

Thanks & Regards,
Prema

Oct 09, 2010 | D-Link 802.11g Wireless Router WBR-1310...

1 Answer

D link DI624 router keeps cutting in and out...


1. Check the router for the current firmware version
2. Check the manufacturer for the current firmware updates.

May 20, 2010 | D-Link AirPlus Xtreme G DI-624 Wireless...

1 Answer

I can get on the internet if I connect directly from my cable modem to my desktop, but not if I connect through my dlink di-512 ethernet port, however the wireless works ok on my laptop with the same...


1. check the status lights on the router if they flashing you have lost connectivity.
2.unplug or press the reset button on the back of the router hold in. this will reset the router
3. reboot the PC. this will reset the PC.
4.when connected you will have to update the firmware.
I looked at the manufacturer's site and this router is discontinued but there are resources to troubleshoot this issue
http://www.dlink.com/products/?tab=3&pid=DI-514&rev=DI-514

go to this page above to do further troubleshooting.

Feb 20, 2010 | D-Link DI 514 Wireless Router (DI-514)

1 Answer

Notebook does not connect to LAN or wireless


The dlinks have a tendency to reset to factory settings when you do a firmware upgrade. Connect to the router using a wired connection or using another computer, confirm the settings are what you want, not the defaults. NEVER use the default wireless name (in this case: dlink), always change it to something nobody around you is using!

Jul 25, 2009 | Acer Aspire 3680 Laptop

1 Answer

My laptop cannot connect to the internet through wireless connection using dlink dir615


This is an intermittent wireless connection problem. If you have a cordless phone there, that's the main problem. If none, you need to change the wireless channel of your router to 11. You can do that by opening the router's admin page. If that didn't help, you need to update the router's firmware. Contact Dlink support for more details on how to update the router's firmware.

Apr 13, 2009 | Computers & Internet

1 Answer

Can not connect to my wireless secured network


Here is the support link for the di624, just so you know this unit is not sold or supported in the US.

http://www.dlink.com.au/tech/

Please let me know if this helps...
Tim

Mar 26, 2009 | D-Link AirPlus Xtreme G DI-624 Wireless...

1 Answer

Router


Does your computer connect to the Internet okay at other wireless locations? Make sure you have the latest drivers in your laptop for the wireless network adapter. You should also verify that you have the latest Windows updates installed.

Is your computer sometimes used in a business network?? If so, make sure the "use proxy" setting has been disabled in your browser when using the dlink router.

Check the D-link website at http://www.dlink.com/products/support.asp?pid=565&sec=0#firmware to verify that you are using the latest version of firmware on your router. If it has any known problems, a firmware upgrade could fix it.

Let me know if you need more details on any of these points. Hope this helps!

Jan 11, 2008 | Computers & Internet

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