Question about HP DeskJet 810c InkJet Printer

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New Ink Cartridge not working

When I put the new color cartridge in the cartridge light keeps flashing constantly. When I put the empty cartridge back the printer works fine. Do I assume my $60 cartridge is faulty or is there a simple solution to this. Can anybody help please?

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  • teipelmay Feb 13, 2009

    I had the same problem and purchased a remanufactured set of color and black & white instead of the HP brand and it prints now. It is not a very accurate color for pictures, but it works. I think this is an old printer. Is there some time of cleaning maintenance I can run on this printer?

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  • 27 Answers

First check the new cartridge tmake sure you took off the thin clear tape on the bottom of the cartridge. if you did then the cart. is falty and go back to store and exchange. please rate me. thanks

Posted on Feb 27, 2009

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I replaced the color ink cartridge. Now there is an "E" flashing alternately with a "5". The alarm light is on steadily, and the black ink and color ink lights are flashing. How do I...


E5 is a Cartridge cannot be recognized error.
Reinstalling the cartridge could clear the alarm.
If this does not work,
Removed both ink cartridges.
Turn off printer and unplug fron electrical outlet.
Wait at least 5 minutes.
This will let the printer reset itself.
Plug printer back in and turn on.
Printer will cycle and an E5 will appear.
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The ink warning light flashes, and won't go off, even after I've put a new cartridge in. I've unplugged the printer, turned it off and on, plugged the cable back in, and it won't go off.


A blinking orange light means an empty or incorrectly installed ink cartridge. Ensure that the cartridge is not empty or dried out. Also be sure you installed the number 45 black and number 78 tri color cartridges. The 41 tri-color, for example, looks the same but would generate an error. Also, check that the panel in the back, or duplexer if you have one, is seated firmly in the printer as this can generate odd errors.

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No, you do not need 3 cartridges or anything like that. Some cartridges have chips. Yours do not. If the light keeps blinking it means that one of the electrical contacts on the cartridge has blown and now the printer doesn't recognize it. Try printing something, you will get a message "problem with color cartridge" or "color cartridge missing". That means that the printer doesn't recognize it. I suggest you buy a new one. Or, if you have an old one, try putting it in and see if the light still blinks.

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Is it the right Cartridge you are trying to install please check and then check if the sensors are working.

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Try lifting up the cover. If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing. If the problem is not related
to low ink, the light continues to flash after the cover is opened. It might be that the new cartridge is defective. Check the connections and see if there isn't anything keeping it from making contact.

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Follow the steps below to remove and replace the empty ink cartridge.
  1. Turn the printer on.
  2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
    NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
  4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
  5. Remove the new ink cartridge from the packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
  7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.

after Doing this all Follow the next step :-

Please Try This, I am sure it is going to workout.


Resetting the All-in-One
Press the On (fa37665.gif) button to turn off the unit.
  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

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1 Answer

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  1. When one or more ink cartridges are empty, for example, Black, the LCD shows “Ink Empty Black” and “Open Cover.” Close the printer’s document support and the document tray.
  2. Lift the top cover to the open position until it locks securely into place.
  3. Pull the ink cartridge hook toward the front of the printer and remove the color ink cartridge displayed on the LCD. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  4. Open the new ink cartridge bag for the color shown on the LCD and remove the new ink cartridge. The cartridge cover may come off when you open the bag. This is not uncommon and will not damage the cartridge.
  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
  6. If you replaced an ink cartridge while “Near Empty” was displayed on the LCD, the LCD may ask you to verify that the replacement cartridge was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand-new one, select 2.

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2 Answers

Ink cartridge light keeps blinking


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i ended up putting a color and black cartridge in and everything is fine.

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Epson stylus cx4200 all-in-one?


1. Make sure the printer is turned on.
2. Make sure the document cover is closed, then closed, then open the scanner.
(Do not open the scanner when the document cover is open).
3. Press and release the ink button. The 'On' and 'Ink' lights flash.
If one of the cartridges is low or empty the printer moves that cartridge to the 'ink out' mark. Go to step 4.
If no cartridges are low or empty the ink cartridge holder moves to the ink replacement position. Go to step 5.
4. Pree the 'ink' button again.
If more than one cartridge is empty or low the next cartridge moves to the 'ink out' mark.
Once the printer identifies all the empty or low ink cartridges the print head moves to the ink cartridge replacement position.
5. Open the cartridge cover, squeeze the tab at the back of the empty cartridge and lift it out.
6. Before you open the new cartridge package shake it four or five times and remove it from the package .
(Don't remove or tear the label on the cartridge otherwise ink will leak out) .
(Don't touch the green chip on the front of the ink cartridge - you could damage the cartridge).
7. Place the new ink cartridge into the cartridge holder and push it down till it clicks into place.
8. Replace any other cartridges that need replacing.
9. Close the ink cartridge cover and press it until it clicks into place.
10. Close the scanner.
11. Press the 'ink' button. The printer starts charging ink and the 'on' light starts flashing . This takes about a minute . When it's finished the 'on' light stops flashing and remains on and the 'ink' light goes out.

You'll see all the above, with helpful pictures, at

this Epson support page

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