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Do you have other equipment so you can see if its the dock, antenna, or power adapter that could be faulty? If so, I would do some trouble shooting. If it is the unit, you may have to find a replacement.
Unit is very straightforward to operate. Hold down O/1 button for power. Use the "mode" pusbutton to cycle thru AM/FM/CD/AUX/XM. Treble & Bass settings are made by turning the 'tuning' knob.
For radio and satellite presets, hold in the numbered pushbutton until it beeps, and then it's set. You should be able to hear previews on XM channel 1,and that will help you with antenna setup. I highly suggest using the remote XM antenna. The built-in XM antenna need to be put 'propped-up' outslde, otherwise you have to use the external antenna. Use AC power as it eats batteries, or use rechargeable D batteries. Let me know if you have any more quesions. okay?
Do you have one of the original orange display SkyFi units, or a SkyFi2, or an XT? It sounds like you are using it in a boombox? The rotary dials do wear out on the SkyFi and SkyFi2 and there isn't much you can do - the knob may come off and you can spray in some contact cleaner, but that doesn't always work either. Using a remote control might be your only hope at this point unless you buy a new old stock unit off of eBay or the like. Good luck.
I have a 3 year old Sportster 2 replay unit that worked perfect until 1 month ago. I posted my problem on this website a day before you did with this same problem. I googled to no end and even spoke to Sirius who wasn't willing to replace my unit at no charge since it was out of warranty. I found an unusual solution on the internet that worked for me. I place my receiver in the freezer for at least 20 minutes (this was recommended by a guy somewhere on the internet with the same problem). I have actually left it in freezer overnight too. This has solved my problem. It is the craziest thing but I thought I would try it before I resorted to replacing all my accessories and receiver since Sirius was less than cooperative with the issue. Anyway, hope this helps.
Dick, Did u go to the menu to get the Sirius ID# or ESN# or did u get it from the box or back of the unit itself?? I used to work in activations department for sirius and the most common reason that a plug and play unit would not activate is a mismatch in ID #'s. I have seen units with one ID number, but the box or the back of the radio actually being labeled with a different number. By the way,only one signal can be sent to the radio every 20 minutes or so and most reps you talk to don't even know this. So after sending the first signal, all they are doing is clicking a button on the screen and getting a message back that says "Duplicate Provision" meaning that the signal cannot be sent because it is already sent. If you were hearing audio on channel 184 when the signal was sent and you made no adjustments during this time, and the SID or ESN number is the correct one for your unit, and the radio doesn't activate, I would get a replacement. But this never happens in my experience unless there are other signs of defect.
you have messed up the LCD display probably from the drop and wouldnt be covered under warranty if you could find another unit not working but a functioning LCD they are easy to switch out hope this helps
You could try taking the batteries out and cleaning the contacts, replacing the batteries and/or using sellotape to hold the batteries in place. They could be loose and disconnect when you move it in a certain way. If not the batteries, you could try further dismantling and cleaning, but you may just end up with a clean ball of sellotape that still has problems...!
worth a try.