Question about Creative Labs Zen V MP3 Player

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My zen is stuck on docked mode

New zen I tried to download about 40 songs abd in froze. Now the zen screen seems to locked in in docked mode

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I had the same problem. Have you tried a soft reset - paper clip into small hole on the side with the on/off slider. Hols it in for about 5 seconds.

Posted on Sep 22, 2008

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Stuck in recovery mode


Try downloading the MP3 Player Recovery Tool off of the Creative's web site.

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My Creative Zen has Frozen on a particular song.........


while it is off slide down the power thing while holding play and resseting it with a safety pin, paperclip, staple, etc., this should bring you to the zen format screen thing, select "clean up" this should fix the problem and still save all of your files, if this doesn't work try the other options from the zen format screen.

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Creative Zen screen is frozen on ZEN


If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

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Zen V Plus is locked up, won't shut off


EQ is something you can set up to make the sound of your songs better..well, sounding. It can add a base boost, vocals clearer to hear, etc. It won't effect your player or music. You set that on yourself. Ex: I have EQ by my battery sign b/c I set the EQ on "New Age" in the System. (You can take it off by going into system, and going to audio settings.)

I just recommend that you should try letting the battery run out, and it will most likely reset itself. My player did that too, and I totally freaked out. I thought that it was broken, but I hooked it up and it just needed to be docked.

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5 Answers

My Creative Zen Frozen in Docked Screen


Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

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1 Answer

Zen won't recognize songs, won't sync on computer


Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Jan 24, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Creative Zen froze


Try the reset. Poke a paper clip in the hole up by the headphone jack.

Nov 25, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Hanged


try loading new firmware

· http://us.creative.com/support/downloads/



Oct 17, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Docked?


Try uninstalling and re-installing the software and drivers that comes with the device. The player thinks it's docked but it's not communicating properly to the software because the data on your computer has probably become corrupted from the freeze. If you have lost the software and drivers (or if you'd like to update your firmware) you can find the files here: http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Sleek&Product_ID=13599&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=14&y=12

Aug 25, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Frozen/won't turn on??!!!


Apologies if this answer is offensively obvious. Try putting a paperclip or equally small object into the little reset hole at the bottom of the player if you haven't done so already. Mine froze a couple of times and it always worked.

May 16, 2007 | Creative Labs ZEN Vision:M Digital Media...

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