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while it is off slide down the power thing while holding play and resseting it with a safety pin, paperclip, staple, etc., this should bring you to the zen format screen thing, select "clean up" this should fix the problem and still save all of your files, if this doesn't work try the other options from the zen format screen.
EQ is something you can set up to make the sound of your songs better..well, sounding. It can add a base boost, vocals clearer to hear, etc. It won't effect your player or music. You set that on yourself. Ex: I have EQ by my battery sign b/c I set the EQ on "New Age" in the System. (You can take it off by going into system, and going to audio settings.)
I just recommend that you should try letting the battery run out, and it will most likely reset itself. My player did that too, and I totally freaked out. I thought that it was broken, but I hooked it up and it just needed to be docked.
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable
Try uninstalling and re-installing the software and drivers that comes with the device.
The player thinks it's docked but it's not communicating properly to the software because the data on your computer has probably become corrupted from the freeze.
If you have lost the software and drivers (or if you'd like to update your firmware) you can find the files here: http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Sleek&Product_ID=13599&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=14&y=12
Apologies if this answer is offensively obvious. Try putting a paperclip or equally small object into the little reset hole at the bottom of the player if you haven't done so already. Mine froze a couple of times and it always worked.