Question about Computers & Internet

2 Answers

Desk top pc and monitor which one is at fault and how to fix it.

Hi. I just turned on my pc ( it has xp home) and firstly the mouse wouldn't work then the monitor was full of rectangular coloured boxes,single letters ,symbols like ? and more .I turned the pc off then started it again and now the monitor is just black.
What is the problem? Is it the monitor or the pc tower .The pc is a Compaq Presario SR1799AN. How can I fix this problem. I can't even Press a f10 key or whichever on comes on display to do a recovery because the monitor is always black.
Regards Glenn Australia 21/9/2008

Posted by on

  • flatestcat Sep 23, 2008

    Hi. Thx for all your help all. It appears the the problem was a faulty VGA cable the connects from pc to monitor. $5 item. HA! :) Everything is working now. Regards Glenn

  • Amit Lakhtaria May 11, 2010

    Please check your RAM , it may not be fixed properly.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Ok here we go, the guy above is right in the sense that your video card is broken, but what he didnt check is if its onboard video or a seperate video card, can u say which it is? and also if it is onboard video, do you have an agp/pci express slot(pci express is NOT the same as standard pci), the problem you are describing points to whatever video adapter you are using, does the pc beep in any way at all?

Posted on Sep 22, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 90 Answers

Hi buddy!

i guess your problem is video card. your videocard is broken thats why you encounter a problem the no display ok try to chnge a video card of your pc ok. thnx.
coz to believe you encounter a matrix on your monitor and after a min. the monitor turn to black or white.

pls rate me if my solution solve the issue and you need more further information. but if is invaluable solution rate me fixya.

Posted on Sep 21, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Mouse not working

Hi Anthony,
First thing i would check is to see if the Video cable is securely installed on both the PC and Monitor. As for the Mouse, did you try a different port? If that doesn't work, and since you said you had to move it, you might want to try reseating the RAM. Sometimes when PCs are moved around, things can get loose or misaligned, especially if it's bumped or knocked into something...particularly RAM and Video Cards.
Hope this helps!
Feel free to get back with me if you need further assistance:)

Jul 03, 2013 | Computers & Internet

1 Answer

Hello..just moved my desk top to new desk..everything is fine..but mouse won t work..while it was unplugged i cleaned keyboard..monitor with soft cloth..can u tell me why my mouse won t work

IF it's a serial mouse (meaning green round connector) it's probably not plugged in correctly. Now these are not plug and play so you need to reboot your system in order for it to work. Try that.

Jul 10, 2011 | E-Machines eMachines Desktop PC

1 Answer

Can't log off my favorite site. Administrator says problem is not at his end. Screen resolution is fuzzy. Curser keep jumping around when typing. Expanded image won't stay expanded. Makes a clunking...

If you wanted to see your specifications you can download a program called "speccy". As for the mouse, it could be a problem with the mouse itself. This goes the same for the monitor. You could try to use a different mouse and monitor and see if that fixes it. If your pc is still under warranty you could send it to the manufacturer. Hope it helped :)

Mar 01, 2011 | Computers & Internet

1 Answer

I have been using this monitor and computer for a couple of years. The monitor used to come on when I move the mouse. Now it takes it a couple of hours to wake up, but then it works normally. After it...


There are various steps to fix this issue.

Step 1.

For Vista and Win 7 PC

1.Go to Control Panel - Power Options

2.On the Left side there is a column - " Click Change when the computer sleeps

3.Click the drop-down box which says Put the computer to sleep and select 'Never' for both battery and 'plugged in'

4.Click 'Save changes'

For Windows XP

1. Go to Start - Control Panel - Power Options

2. Under the Power Schemes Tab, set the Standby and/or Hibernate Options to 'Never'.

3. Click Apply/Ok and you're done.

Step 2

1. Right click on the desktop and click Properties.
2. Click Screen Saver + below you will find Power Click on that
3. You will see Settings for Home/Office Desk power scheme and in Turn off Monitor slect Never and click Apply.

Thank you for contacting FixYa

*Please rate this solution with Thumbs Up

Nov 26, 2010 | Princeton Digital VL1919 19" Monitor

1 Answer

How can I adjust my MS Windows desk top icons ?

Right Click the mouse on the desktop, select Properties

Feb 10, 2010 | Microsoft Windows XP Home Edition

1 Answer

Desk top orientation

i think ur moniter roated.if not work u can take other way.As click right mouse then click on graphic. tick on enablerotation and fixed 0 deg.2/clk right mouse then click property--apparance... o degree normal mode

Jun 10, 2009 | Videoseven V7 E17PS 17" LCD Monitor

2 Answers


yes. Its called a KVM (Keyboard video and Mouse) switch. it will allow you to use a single keyboard, mouse, monitor for multiple computers.

They can be found at most any major electronics store/website and, depending on how many machine you want to connect, can be very cheap or fairly expensive.

Jun 03, 2009 | HP Pavilion dv6000z Notebook

1 Answer

How to get my new GE scroll mouse to work with Dell desk top

Visit this link:
Also Try This:

Mar 18, 2009 | GE Scroll Mouse

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

330 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides