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I trust that you understand that scroll bars are only visible if more than 1 page is to be displayed. If you have magnified a particular page, the scroll bar may be outside the view of the screen - on the right side, Scroll to the left until you see the right border.
Perhaps you are referring to the touchpad.
The scroll feature on the touch pad is not visible. You enable the touchpad by tapping twice on the upper left corner of the touchpad. A lite will appear in that corner when the touchpad is ON.
Then the scrolling feature is enabled on the right side of the touchpad. Simply run your finger up and down the right side of the touchpad. For more information, refer to the User Guide here: http://h10032.www1.hp.com/ctg/Manual/c02102005.pdf
I have been there, I think. The internal mouse in the middle of laptop has a stripe in it along one side. What happens is that your thumb touches it probably, while you are using the keyboard.Look at your hand/thumb the next time this happens.
If it is on your touch pad it will be indicated with a small vertical bar, on the right hand side. Slide along that to scroll.
If it doesn't work, then the laptop doesnt have one, and you'll have to use the scroll bar at the side of a web page. (double tap but keep hold on the second tap, this indicates holding down a click) then move up or down as required.
The "Touchpad is very sensitive; if you look while scrolling, the "scroll-bar" will turn (Blue), click on the ("scroll-bar"), until it turn "Gray." Note: "You ca use the Pointer Device / Touchpad without using the Scroll-bar, basically anywhere on the screen; ("bottom scroll-pad" = left to right"), and ("right -side edge scroll-pad = up & down").
Go to the Classic view of Control Panel...click on Mouse...click on Device Settings...click on the Settings button..it will bring up a new window about Synaptics....click on Virtual Scrolling. Un-click the horizontal and vertical scrolling button and click Apply down at the bottom and it is disabled. YAY!
The the text size in browsers are change if you have a scrolling mouse or if side of your touchpad 'active scroll'. You do it by holding down the "Ctrl" key and scrolling up or down. Make sure you are not accidentally doing that and its the reason for font/pic change. Are you using Outlook? Also try this: In Outlook. click Options on the Tools menu, and then click the Mail Format tab.
Under Stationery and Fonts, click Fonts, and then click International Fonts. Then, select the font size that you want to use in Internet Explorer or Firefox, click
Set as Default, and then click OK until you can quit the program. If you are still having issues post here again and we'll go from there.
Have you ran any spyware scans or antivirus scans? Check my (site) for this software. The Adaware 2007 is 2008 Link not 2007. Check the words files at the bottom of the page. I hope this helps. Spyware can do crazy things.