1st go to internet on ur phone hit menu / more / setting
clear all // cookies / cache/ history / and data
after that look for / reset to default and reset the phone
then sign back in to ur email acct or text in send one if this dont work
u may need to do a factory data reset befor doing this MAKE SURE ALL INFO YOU WANT
TO KEEP IS SEND TO UR SD CARD OR A GMAIL ACCT so that you can get it back on ur phone .
good luck
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