Benq Combo Drive CD (R/W)/DVD ROM

If you have a disk in there that you need and the paper clip option doesn't work then you will have to force it open, either way it's time to get a new drive.

note: there a hole by the button to open it with a paper clip

hi

may be u do not have DVD rom with this device for that you have to cahck on the top off Device it's mention what kind of your divice

open your device manager , off a right click from ,,, my computer . click properties , hardware tab , then un-install both the cd and dvd . re-start your system and let windows detect the new hardware and re-install it for you . Let me know if this works .... if not we can troubleshoot further.
good luck

try scanning the system there when it finds the cd rom it will prompt for installation of drivers than give the path of cd driver ,but very rarely it happens ,so kindly check the power cable of drive if it doesn't work change the powercable

the combo drive you listed above is a cd-rw/ DVD-ROM....meaning that it will play and burn cd, cd-r, and cd-rw disks. the dvd rom will only be able to play dvd-rom and dvd-r disks providing they are in the proper format. check that the disk in question is not a dvd-rw or (+2) disk. the drive will not recognize that a disk is in the drive if the disk isnt compatable. try a dvd movie, if that works then a dvd-r, if that works then try a dvd-rw +1. if the last option doesnt work then you will have to stick with the dvd-rom and dvd-r, or purchase a dvd-rw drive to install.

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DVD NOT DETECT ONLY DETECT THE VCD
PLEASE GIVE THE SOLUTION

why my dvd cann't read dvd movie

You want to change the lens of your driver.

Assuming you have tried different makes of cd or dvd disks, it's a classic drive failure problem where the laser can no longer burn or read dvd's, but may still be able to read cd's only. You will have to replace the drive, they are quite inexpensive, and very easy to fit.

It's common problem with combo drives in notebooks, they don't seem to last long. Try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. If the problem persists the laser is faulty in the drive and the drive will need to be replaced.