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I bought a Creative Zen Xtra 60GB on eBay. It never seemed to work quite right. There was a gliche in the file system and sometimes it would not recognize the playlists already installed. Downloaded the new software because my purchase DID NOT come with software or a cable. Got the software installed and the Zen Xtra worked long enough for me to get ALL of my selections installed on the drive. Then when I tried to play from the drive, it started rebooting constantly. The only way to stop it is to pull the battery. However, it starts again once I try to pull the playlists and play a song or an album. Any thoughts?

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  • youngc2 Mar 19, 2010

    Now this same Zen Xtra has a display that won't display, hence I can't see that it's charged or choose song selections. What do I do?

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  • 61 Answers

Maybe trying a hard reset to factory settings?

Posted on Sep 21, 2008

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1 Answer

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I have Creative Nomad Jukebox Zen Xtra 60GB.
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read this tread in the middle is the solution
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Nov 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative Labs Nomand Jukebox Zen Xtra


Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
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1 Answer

Won't go past loading screen


I've seen this problem quite a few times on the Creative Labs forum. I had a similar problem with my Zen Jukebox Xtra 60gb. My solution was to replace the hard drive and reload the firmware. Bingo! It works like new. If you feel adventurous do as I did. But if it's still under warranty then let Creative Labs fix it. Oh, by the way I got my hard drive for my Zen Xtra on eBay for $30.00. Also eBayers sell various troubled MP3 players for parts. A lot cheaper than if I had sent it in for repair.

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