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DVD RW not Reading some discs

Ok its hard to explain so i will do my best hun and im sorry if i dont make sense but im not all that computer tech savy so i will leave you my email if you want to ask me more questions <3 thanks
a few weeks ago i wanted to watch the american phsyco movie
put in the disc and nothing happend
reseted comp and nothing
no autoplay nothing
so i thought the movie disc was busted and chucked it

now i recently bought the warhammer online age of reckoning game
and i put disc one in my drive
and nothing
then i was liek well this is familiar
so i wait a sec because my mouse cursor is showing a little disc symbol like its trying to do something but nothign happens
so i go to "my computer" and see that the drives image is like its empty
so i try to open the drive in explorer and see
but the exploere window just freezes and closes
then all my dexktop icons and taskbar dissappear
i wait a few minutes and it comes back but the disc isnt read still
so i just removed it
i cant figure out whats wrong
i only have a few burned movies to try and they started up fine the auto play opened and everything
put the game back in and nothing.
i put the american phsyco movie (its not burned it the orginal dvd) and nothing
so after much crying and throwing of objects i still have no solution
ive asked m y friends that know aobut this stuff and the end result was to just by a new drive.... which im to poor to do and also id just like to be absoultly sure there is nothing i can do to fix it myself. im sending parts of my Dxdiag idk if it will help. my email address is
thank you for taking the time to read sweeting im sorry it was so much >.<

System Information
Time of this report: 9/20/2008, 01:47:16
Machine name: PYRIEL-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.4.2
Processor: Intel(R) Core(TM)2 CPU 4300 @ 1.80GHz (2 CPUs), ~1.8GHz
Memory: 2046MB RAM
Page File: 1309MB used, 3019MB available
Windows Dir: C:Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 30.2 GB
Total Space: 294.9 GB
File System: NTFS
Model: WDC WD3200AAKS-75SBA0

Drive: D:
Free Space: 6.5 GB
Total Space: 10.2 GB
File System: NTFS
Model: WDC WD3200AAKS-75SBA0

Drive: E:
Driver: c:windowssystem32driverscdrom.sys, 6.00.6001.18000 (English), 1/18/2008 21:49:52, 67072 bytes

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  • Anonymous Jan 09, 2009

    I have the same problem !!!

  • bleo41 Jan 20, 2009

    I have the same problem my drive reads cd's and dvd's I burned but not moive or new game dvd's like Call of duty I can't install it. Does any on have an anwser?

  • Odie Palmer May 16, 2009

    I can burn movies as always, no problem...but not only does my AUTO PLAY no longer appear, my picure discs (RW, CD-R, etc.) can no longer be read. I insert any photo disc and a pop-up asks me what I want to do with the 'blank''s as if nothing is on any disc. Help!


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I would suggest going into the control panel and uninstalling the device from there and then go to the MFG website to get the latest driver possible and reinstall reboot and see if that does the trick

if not updating the firmware would be your next option. Usually this process can fix errors such as yours. Give it a try let me know what happens

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Goto HP's website to the support section download the drivers and replace your current ones. If it still does not the drive has failed and needs replacement.

Thanks Frank Z.

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Have you considered doing a complete recovery of your operational system, I'am suggesting this because of the fact you have to many program conflicts due to device drivers that are not working properly.

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