Question about Tomtom GO 510 GPS Receiver

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My Tomtom will not switch on. - Tomtom GO 510 GPS Receiver

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  • Anonymous Oct 06, 2008

    tom tom 510 go will not turn on

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My tomtom just stay on and want do anything to come on. all it would say on the front of it is tomtom find your way the easy way. can you help me.

Posted on Oct 13, 2008

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Posted on Jan 02, 2017

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1 Answer

How do i reset tomtom


press the reset switch for 20 seconds or if newer model hold down te power switch for about 20 seconds until you hear the tomtom drums then release

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My gps tom tom turns itself on waht could be


If you search for "TomTom turns itself on", you will find that there appears to be a problem which TomTom will not acknowledge. Mine always turns itself back on exactly (to the minute) one week after being switched off and runs the battery down. Tomtom have got me to reformat and had it back for repair but the problem remains

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Tomtom rider will only switch on whilst under mains power and on


If it will switch on when connected to mains or car charger then perhaps your battery has had it. My battery no longer retains charge even when not in use. Suggest try new battery.

Feb 10, 2009 | Tomtom RIDER GPS Devices

1 Answer

I have red x flashing have tried to reset think it;s frozen


On your device you may have a corrupt file that is causing the issues that you are experiencing. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

* IMPORTANT *
If you have any issues with copying the contents of the TomTom to your PC and back again, please let us know and state what error messages, if any, that there are.
Please reply back with the details of what happens.

Jan 10, 2009 | Tomtom ONE GPS Receiver

2 Answers

Can not use computer voices on my tomtom 520t


On your device you may have a corrupt file that is causing the noise distortion when you use the computer voices. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder. DO NOT copy the 'Loquendo' folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

STEP 6. Install a computer voice

• Connect your TomTom to the computer
• Open TomTom Home
• Click on 'Add maps, traffic and voices -> computer voices
• select the voice of Kate and install it.


The Computer voice is now installed, and your TomTom should now be working.

Dec 06, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 720 standby


What you report is very very common. It's also common with other electronic stuff with similar type batteries. I ahve a portable DVD that charges OK 100% and will run for hours after a full charge but If I( charge it , then leave it for a day , the battery has gone flat or nearly flat . Doesnt present any problem or appear to do harm to the battery as it's been like this for about 2 years now. It's just inconvenient , thats all.
My Tomtom is the same , so I did a little modification . I used a read switch ( very tiny ) and broke into the battery cable inside the tomtom and connected the 2 resulting ends to the read switch then positioned the read switch at the back of the tomtom so it would be near to the tomtom mount when affixed . I then glued a small magnet onto the tomtom mount. The result is : The battery inside the tomtom is made disconnected when the read switch opens and it opens when its taken off the mount because it needs the magnet to be closed. ie . the read switch closed when a magnet is put near it and opens when a magnet is removed ( read switch is magneticly operated ). So now my battery doesnt drain as it has no connection to it to drain through. The tomtom will only switch on when its slotted onto it's mount . good luck.

Oct 26, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

TomTom 910 problem


leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
STEP 1
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 clip_image002.gif you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

Jan 21, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

TomTom will not switch on even when it is plugged into the mains power


yes just press the reset button under the tomtom you can find this next to all the pins where your tomtom dock goes in.

Dec 17, 2007 | Tomtom GO 910 GPS Receiver

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