Question about Computers & Internet

1 Answer

I recently purchased a Dell 1525-122b laptop from Best Buy. One of the programs I really like to use doesn't work, called Roxio Creator DE. I can click on it and when it gets to the online registration screen, it locks everything up. You can not use the program until you register it. I have uninstalled it and reinstalled it and still have the same problems? I contacted Dell and they said since I didn't buy it from them directly, I would have to go back to Best Buy for the fix? Any computer you buy from Best Buy, for problems like this, you have to call their 24/7 "Geek Squad" hotline. I did this and they said to bring it in and for $29.95 they would take a look at it. I feel, since I bought it new (like a car), everything should work on it or the seller should make it good? Apparently, everyone is passing the buck and no one wants to fix it without making a buck? Can you help me, please? Thanks.........Alan

Posted by on

  • 88dalejr Sep 21, 2008

    Thanks for your quick response. I was never able to register. That is the point where it locks up? Do you have any suggestions for any kind of Freeware programs I can download to copy disks? Thanks again. 88 dalejr

  • 88dalejr Sep 21, 2008

    Thanks, yes I am online. I have only had the laptop a couple of weeks so I wouldn't think it is expired but don't know for sure?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 781 Answers

What happen after you register? can you at least complete registration?... you may want to uninstall the program and look for free alternatives online.. there are plenty.. or buy Nero for 20 bucks, and save 9.95 for cup of coffee at startbucks!!

Posted on Sep 21, 2008

  • Francisco Cortes
    Francisco Cortes Sep 21, 2008

    if you go to mininova.org or piratebay.net look for nero.. it usually comes with password and everything you need to get it to work... I've also used one that is called MagicISO (look for one that has a crack so you can use it unrestricted!

  • Francisco Cortes
    Francisco Cortes Sep 21, 2008

    by the way.. are you online when you're trying to register?...

    it could also be the copy you got in your computer is shareware and its time has expired.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I bought an HP laptop from Best Buy 3 years ago. Booklet instructions said I did not have to make recovery discs. Roxio Creator Basic was on computer when I bought it 3 years ago.. I liked program and used...


First, may I recommend Nero Burnlite 10? Nero BurnLite 10 is your solution for CD and DVD burning and copying, powered by the industry's best software. The easy-to-use interface lets you make flawless copies of music files or home videos to share, or create disc images in .iso and .nrg formats. Download it for FREE today!

If you don't like Nero, you may like CDBurnerXP. CDBurnerXP is a free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs, as well as a multilanguage interface. Everyone, even companies, can use it for free. It does not include adware or similar malicious components. It is compatible with Windows 2000/XP/2003 Server/Vista/2008/Win7 (x86 / x64). Download it for FREE today!

You will need to contact HP to try and obtain another copy of Roxio Easy Creator Basic, if they even have it anymore. I would recommend sticking with one of the previously mentioned CD burning programs because they are more stable than Roxio, and burn better quality CDs.

Feb 22, 2011 | Adobe Photoshop 7.0 for PC

1 Answer

Recently bought & installed Roxio 2011 on Windows XP and it worked fine. Upgraded laptop to Windows 7. Roxio stopped working. Uninstalled all Roxio programs and reinstalled Roxio Creator 2011. No...


If you are getting the error at startup, roxio service might not started or disabled. What you can try to do is to enable all roxio service. refer to the steps below.
- click start > run - type services.msc - look for all roxio service i.e roxwatch.db - double click it then select the startup type to automatic - save the changes then restart computer

Cheers . . .

Feb 02, 2011 | Roxio Creator 2011

2 Answers

I bought Roxio Creator 2009 in 09 and did not register it. Now I have Windows 7 and I can't download the repair from Roxio. Please help, I really like this program.


Even if you didn't register the product, most vendors will honor the purchase if you have any proof at all that you bought it. Maybe the other experts link is safe, BUT I know most keygen sites such as he recommends here have many, many virus's, malware, and often don't get you what you wanted anyway. Did you buy this on CD at a store? Any proof? Did you buy it online? If so, even better, as they'll have a record of it. Contact Roxio directly, even if u have NO proof, & you might even remind them that if you didn't have it, giving you the repair/patch wouldn't be usable anyway. Beg a little if need be. If you got it online, chances are they will honor it. In ANY case like this, always contact the company it came from 1st! I'd avoid keygen sites, unless you want a nasty virus.Remember that some virus's aren't always caught by an anti-virus program! Don't take unnecessary chances. Good luck! Hey, if that doesn't work with the company, use an anti-virus and firewall and try getting a torrent download instaed of a keygen site download, it's much safer nowdays than keygens.Sorry if I step on any toes. Really.

Dec 20, 2010 | Roxio Creator 2009 for PC

1 Answer

I recently purchased a 8x duelformat dvd/cd burn hard drive with roxio soft ware easy cd&dvd creator 6 an photosuite 5 and did not get the activation key code roxio told me to go to you for assistance...


to resolve this issue i threw the soft ware an burner in the garbage an will not buy pacific digital products are roxio software in the future because i found that you are not willing to stand behind your products with out haveing to pay extra fees your customer service is a joke and i will not recommend your products to my family are friends

Sep 17, 2009 | Computers & Internet

1 Answer

Roxio creator 2009 burning issues


Here's a few things you can try:

1.) Download Service Pack 3 for Creator 2009. This updates the software and is recommended.

http://www.roxio.com/enu/support/c2009/software_updates.html

2.) Update your CD/DVD burner drives. This can be done by going to the manufacturers website and checking for updates. (Ex: If you purchased your computer from Dell and it came with a built in burner, you'd check Dell.com for updates.)

3.) Update the PX Engine. This is Roxio software that communicates with the CD/DVD burner drives.

http://kb.roxio.com/search.aspx?URL=/content/000070GN&PARAMS=set-locale=en

4.) If all else fails, try visiting this KB article:

http://kb.roxio.com/search.aspx?URL=/content/000008GN&PARAMS=set-locale=en

Apr 04, 2009 | Roxio Creator 2009 for PC

1 Answer

I have just purchased Roxio Creator 2009 and it is not working


Give their tech support a call, and let them figure it out.

Mar 17, 2009 | Dell Inspiron 1525 Notebook

2 Answers

I have a Roxio 10.1 download and need breakdown of serial #


You need the 25 digit product activation number,Not the serial number.

Jan 12, 2009 | Roxio Easy CD & DVD Creator 6...

1 Answer

Roxio Easy Creator 6


Unfortunately Roxio will provide a new disk, only if you buy again the whole product, unless it was purchased directly from their website.

Only solution is download from P2P sharing network, burning CD again, then using your valid and genuine serial to install the software.

Too use P2P sharing you can install the programs below

downloader: uTorrent - Download

search: Convivea - Download Bit Che

Note: on P2P networks you find often software that is not genuine, I recommend using this system only to download the software for what you have an original license, much of the stuff you can find in there is illegally copied and distributed.

Sep 19, 2008 | Roxio Easy CD/DVD Creator 6.1 Basic VCD...

1 Answer

Roxio Creator LE Dell Edition - Purchased and installed on February 17, 2008


Your program is making conflict to operating system, its trying to read some thing with invalid memory address. This may be due to curreption of your application.

If thats the case with you, reinstallation of the application will fix the problem.

Uninstall the Roxio from your system, then reboot to clear completely the components of the application. Then install.

Thanks
Iqbal

Mar 19, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

101605 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...