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Cannot turn on the light, no nothing. x1270. All plugs, etc. are okay...I even got a new cable to make sure it as okay. Nothing. It won't install the disk for the computer because it is not able to be turned on.

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  • barbnik516 Sep 22, 2008

    Kornho, thanks for your help. My printer was working just fine. All of a sudden it was dead. The cable is new, it fits fine, no looseness. I just got this printer (new) about 7 months ago. It just seems to be dead. No lights. I guess I had better get another printer!!
    Thank you very much.



2 Answers

Thanks again....will do that.

Posted on Sep 22, 2008

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Did it ever work for you?
what about the cable? is that a new power cable? make sure the power cable is not loose and wigly inside the plug that goes to the printer, if the outlet is working and the printer does not have a burnt component inside and the power cable is the right one for your printer, you should at least see lights, recheck those 3 things.
it may be time to simply replaced the printer

Posted on Sep 21, 2008

  • Francisco Cortes
    Francisco Cortes Sep 22, 2008

    if it's 7 months old.. you may still the have the manufacturer's warranty... find if possible the receipt showing your purchase and they may send another one if you bring this to the manufacturer's attention...I't doesn't sound right that it's not even coming on!



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