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Technical support MP3 2GB player will not turn off

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HI,

Please do a soft reset to your player by holding down the power button for 30sec.
Once you have done that your player will turn off.Insert the USB cable and connect it to the PC and allow it to recharge then press the power button again,it will turn on and you will not face this problem again.
Let me know the result.

Posted on Sep 21, 2008

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Since the button to turn it off is the same as turning it on it might be faulty and not reading i no there hard to open them but if u can take the battery out and see if it turns on if it does not it will be the button

also check if it is not on lock

Posted on Sep 21, 2008

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