Question about Creative Labs Zen MicroPhoto MP3 Player

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New battery won't charge or won't recognize on computer

I bought a new battery because it was not charging but the new battery isn't either. Also the computer see the zen but when I try to download software it doesn't recognize that it is connected. Does the charging cable go bad?

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  • Anonymous Sep 22, 2008

    I have the same problem.

  • Mary Lou De Ness
    Mary Lou De Ness Sep 25, 2008

    I solved it over the weekend! Apparently the zen software must be loaded to the computer that is charging it. Keep of dumb but at least both my batteries are charging!

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I have a mirophoto thata not charging what should i do

Posted on Sep 24, 2008

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Computer won't recognize zen when it's connected


hello,

please tell the model it could help solving the problems.

for us to download the specific drivers of the model.


melnavz

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1 Answer

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Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

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