Question about Philips GOGEAR SA6045 MP3 Player

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Won't charge The player won't charge when it is pluged in only says ok to disconnect.

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  • Anonymous Dec 26, 2008

    Mine says ok to disconnect also?

  • floyd4ford Dec 26, 2008

    I have the same problem mine says ok to disconnect when charging but it wont charge?

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  • Master
  • 8,596 Answers

Make sure the hold/lock switch is not engaged - see manual for details. Probably needs to be replaced - that is a sure sign of a hardware issue, and it is not something that can just be repaired. but, just to be safe, try this:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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This player shows the "Do not disconnect" message when it is doing something critical such as transferring tracks or updating firmware, which could corrupt the player if disconnected part way through.

The player shows the "OK to disconnect" when it is idle. As the message says, it's ok to disconnect, as the player will not corrupt if disconnected when it is idle.

These messages mean that the player does not need the "Safe to remove" procedure.

It is ok to disconnect part way through charging. Also the player will condition the battery once it is fully charged, so it's ok to leave it charging.

Occassionally batteries can "memorise" when constantly disconnect and reconnected without fully charging and discharging. To help prevent this, fully discharge the player (leave on until dead) and fully charge and condition (leave charging for about 12 hours) every couple of weeks or so.

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