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I own a 2002 Digitizer program, which requires a DONGLE. I have a dongle, which came with the program and fits on my desktop computer. Yet, when I install it on my new com -puter and I open Digitizer,it complains, that the HASP4 is not installed. How come and why? Please, help. This same new computer does not have the jsmc850 file on it. I have the CD, but where can I find it? Louise Warner, Victoria, BC,Canada

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HI,

Please reinstall the software provided to you with the CD.First unplug the dongle and then install the software.After you have done that then it will ask you to restart your computer,if it doesn't then manually restart your PC and then plug in the dongle.You should be able to use it now.

Posted on Sep 21, 2008

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The old version of DONGLE would not be matching your new upgraded model computer.

thanks.

Posted on Sep 21, 2008

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I have a 3D Embroidery software that I still use and am trying to get the computer to recognize the dongle. I am using the Windows XP program on a laptop and I have it working on a desktop.


A variety of embroidery programs exist which use dongles. The failure to recognize the dongle for many of them seems resolved by acquisition of updated drivers. Access to the particular drivers has sometimes required contact with the software companies involved which then may provide links to a particular driver. An updated version of software may also be required. I suspect you are running the XP program in compatibility mode on a Windows 7 laptop. If you contact the software seller for support, you should include that detail. Here are some pages dealing with resolution of the dongle issue for several programs:


https://itstillworks.com/12519532/the-husqvarna-embroidery-usb-dongle-wont-read

https://disqus.com/home/discussion/joeldare/installing_husqvarna_3d_embroidering_on_windows_vista_or_windows_7

http://forums.threadsmagazine.com/gatherings/machine-embroidery/dongle-problem-viking-software

Embroidery Software Install Not Seeing Your Dongle

Dec 24, 2017 | The Computers & Internet

Tip

How to Fix a Bluetooth Dongle in a computer


<p>Bluetooth devices connected to a computer system via a wireless signal, so that the desktop of annoying cables and wires to strip. Even if your computer does not have a built-in Bluetooth receiver, you can create a Bluetooth dongle, the function adds the system to connect. If the dongle is not working to resolve the situation. <br /> <p><br /> <p>1. Check the system requirements for the Bluetooth dongle. If the system does not fit all the requirements, the device will not work. The requirements for the Bluetooth dongle can be printed in the manual and packaging. You can compare that with what is running on your computer by clicking "Start" "Control Panel" and "System". This gives the computer hardware. <br /> <p><br /> <p>2. Unplug the Bluetooth dongle, restart the computer, plug it into a USB port. If you leave power on the computer with the dongle already instead, the system can not detect the devices. Restart the computer and perform this action helps to correct the problem. <br /> <p><br /> <p>3. Remove the dongle from the USB port and plug it into another compound. Some USB ports do not meet certain computer hardware detection. Changing the connection port fixes this. <br /> <p><br /> <p>4. Install the driver on the included CD driver installation. Without the driver, the computer can not detect and use the dongle. Insert the installation CD driver on your computer and follow the steps on screen to install the driver on the system. <br />

on Jun 26, 2011 | Computers & Internet

1 Answer

Elna dongle won&#39;t let me download digitizer EX ver 4


Sounds like the Hasp driver for your dongle is not up to date, or is not compatible with your operating system

Oct 09, 2014 | Sewing Machines

1 Answer

What can i do, my digitizer jr dongle is not recognized on my laptop?


Does the dongle attach to the serial port on the computer?

It may be that the software only recognizes a particular port (e/g: COM2:) and your PC's port is configured as COM1...or vice-versa.

May 03, 2014 | Sewing Machines

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Hooked hdmi dongle to projector. Used kindle fire hdx. Picture works fine but no sound from projector speakers. No sound from kindle speakers. Need to use kindle headphone jack for sound.


follow this steps and fix it. God bless you
Check the system requirements on the Bluetooth dongle. If your system does not fit all the requirements, the device is not going to work. The requirements for the Bluetooth dongle are printed in the user manual and packaging. You may compare this to what is running on the computer by clicking "Start," "Control Panel" and "System." This displays the hardware running on the computer.
    • 2
Disconnect the Bluetooth dongle, restart the computer, then plug it back into a USB port. If you power on the computer with the dongle already instead, the system may not detect the equipment. Restarting the computer and performing this action helps correct the problem.
    • 3
Remove the Bluetooth dongle from the USB port and plug it into a different connection. Some USB ports fail to detect certain computer hardware. Changing the connection port fixes this.
    • 4
Install the driver on the provided driver installation CD. Without the driver, the computer is unable to detect and use the dongle. Insert the driver installation CD into the disc drive of the computer, then follow the on-screen steps to install the driver onto the system.

Oct 29, 2013 | Brookstone HDMI Pocket Projector

1 Answer

3network mobile dongle wont work


Hi,
Three options:
1). Try another USB port on the PC / Laptop. I have discovered that some USB ports mess up sometimes.
2). Check if you have a firewall software on this computer (some of those that normally pops up with messages at the bottom-right of your screen saying things like 'Allow, Block, etc". If you have one of such, you may want to go into the setting and disable firewall briefly and test your Dongle again. If it now works, then Allow the Dongle in the firewall settings.
3). Uninstall the Dongle. Shutdown and restart your computer. Go to Program files and delete the folder where the program was installed. Then use the CD that came with your Dongle to do an install. Then finally connect your Dongle. Should work.

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1 Answer

Digitizer 2000 - Dongle ?


I'm going to assume that you mean the Digitizer 2000 software.

Unfortunately, your best bet will be to either wait and see if another copy (complete with dongle) shows up on eBay or upgrade to the Digitizer 10000 version (while Customizer 10000 is NOT compatible with the MC9000, Digitizer 10000 IS), either via your local dealer or snagging it on eBay.

Right now, there's two auctions on eBay for the Dig 10000. It seems to run roughly around $300-400.

Best of luck to you!

Mar 04, 2009 | Janome Memory Craft 9000 Computerized...

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Looking for Dongle and Power Cord for Memory Craft Digitizer 2000


The only way to get a new dongle for your software is to purchase a new software package.

You can call Janome and ask them ... but I'm 99.9% sure that they'll tell you the same thing. :(

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2 Answers

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You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.

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